-
February 2024 by Officer Mahal
Friendly staff, love the jeans.
-
February 2024 by Jacquie Huxtable
Unbelieveably rude store manager at the Chicago premium outlet store in Aurora ! She said her name was Jada. I ordered several pairs of jeans online and was told I could return them in store.When I returned them & looked at my receipt, I noticed that the refund amt seemed less than my original charge . I asked her to explain why the amts were different and she couldn’t and then became belligerent and condescending. She kept looking at another employee and kept rolling her eyes. She said she didn’t need to keep explaining the charges to me and that I would need to call customer service , so I asked for the phone number and she refused to provide it!!! There were very few customers in the store , which isn’t surprising if that’s the way customers are treated. I will never shop there again. There are several other poor reviews also.
-
February 2024 by Kristin Lindquist
Extremely difficult store manager. She would not return a purchase even though I had a receipt and it was unworn and within the return window. I will be taking my business elsewhere (to Oakbrook!) Honestly I was shocked at how in flexible this person was.
-
July 2023 by Richard Beech
Good outlet store for Lucky Brand. You can find some good deals.
-
May 2023 by Angelina Ritter
The employees at this location go above and beyond to make your shopping experience stellar!!!! Wonderful service
-
August 2022 by Jake V
Really bad people working here. Was followed around the store. The people here put the new girl on the register when they were super busy and they barely helped her. Hell we helped her more than they did. Obviously they put her there cause they want to be lazy slack off and not work. They got rude with my wife who showed the new girl where the tag was and then stared at my wife while folding cloths. This psycho has the nerve to try and argue with my wife what kind of customer service is this. Rude awful people here except the new girl needless to say we took our money elsewhere. Happened an hour ago from posting this review. Seriously never have we ever had such a Terrible experience in a store. The one employee looked like she was about to fight. The worst
-
May 2022 by Brian Roberson
My new favorite jean store. It's pretty much like American eagle but for grown folks. Which is not a bad thing. The jeans that fit me the best 411 jeans ?.I like the 411s jeans ?alot. The store had very friendly and helpful staff. I hope to shop there again.
-
May 2022 by Brandon Cooksy
Helpful and friendly. Thanks!
-
December 2021 by Lawrence Woznicki
No complaints. Lots of stuff on sale.
-
November 2021 by Paolo Tolosa
My family stumbled across this store and they happen to have what my aunt was looking for. The staff was friendly and exceptionally helpful.
-
August 2021 by Simplyjamazing
Love coming here to buy jeans. Their clothing, and especially jean quality, is really good and their prices are quite fair. Employees are always willing to help and will ask if you are okay. Definitely love coming here from time to time
-
May 2021 by Greg Mueller
Great assortment of lucky brand
-
February 2021 by Natalie Smith
Great service and merchandise.
-
October 2020 by Sarah Y
Jake is very informative, helpful, and patient even though he was dealing with very indecisive customers! After a long day of searching for the right jeans for my boyfriend throughout the whole mall, he and his coworker were the only ones to actually help us.
-
October 2020 by Bill Johnson
Typical great prices and clothes!
