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September 2024 by Daisy Acosta
10/10 staff is really friendly. Any questions you have they will answer. If you don’t qualify they will find someone who will accept you with a very reasonable price! Overall recommended!
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August 2024 by Nargiza Atam
Stay away from this place!
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December 2023 by Cruz Robles
I actually thought that a company with it's reputation would have a better screening on hiring employees.I'm trying to file a complaint (in english) for a roof-leak at my house and for some reason the lady answering my call decides to speak Spanish (nothing wrong with that, I love speaking Spanish) but I couldn't really understand her when she tried to explain legal issues and she didn't understand me when I spoke Spanish to her (she even got upset at me). We finally submitted the complaint and a few days later they send an adjuster to check the roof but he doesn't have a ladder to go up the roof. He said, he will rent a ladder and come back (this was on a Saturday). He comes back 3 days later (on a Tuesday) and tells me that he doesn't have a ladder but will try to rent one and come back in 4 days (why did he even come back at all?). I decided to find him a ladder that same day but he's saying he doesn't have time until 2 days after. Is been 2 days after and I'm still waiting... I hope he shows up on Saturday as he said he would on Tuesday.I called corporate office to complaint about his behavior but I was told that he did all he could and everything is okay, that it is going accordingly.I just want the roof leak fix before it ruins more of the interior structure.Anyway, I'll update this review as it develops.
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November 2023 by Thalie139781
definitely recommended staff is very nice and helpful
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October 2022 by Natividad Villarreal
(Translated by Google) Thank you I like Allstate and have used it for many years and I am very happyThank you(Original)Gracias me gusta Allstate y lo he usado por muchos años y estoy muy contentoGracias
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October 2021 by Jessica Larson
Was in an accident, not at fault, and was told to deal with it myself “because I knew what happened”. I called and went into the office multiple times asking for help and was treated the same each time. I would not recommend this location. Erika Munoz I think was the woman’s name, she should take a class in customer service or review her job description.
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November 2020 by Grace Martin
I always get prompt responses to to inquires.
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November 2020 by leoelpitero7
Love their service. Erika is a phenomenal agent.
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July 2020 by N H Perez
Erika Muñoz helped me save a ton of money! She has all the qualities needed to help you! Give them a try you will not be disappointed!
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December 2019 by J Silva
I have some policies at this location. I always go to Erika, she is extremely knowledgeable and is always quick to respond to any inquiries I have within a timely manner. The entire staff is always very friendly and welcoming anytime that I call or go in there. Highly recommend this Allstate agency over all the other Allstate agencies in the area.
