-
November 2023 by melissa donchez
Terrible decision to always to go the outlet mall but this journeys is BY FAR THE WORSE I have EVER purchased at.
-
November 2023 by Meagan Figiel
George helped me last Saturday! He was so helpful and kind!! Let me try on many sizes, and didn’t push me to purchase them! He was an absolute delight!!
-
August 2023 by San Kitt
Staff was very helpful, I was looking for a certain croc and the young man went as far to Google and guess what... He found the croc.
-
June 2023 by Tume Table
Got some shoes. Hooked me up with some great ones
-
November 2021 by Gabriela Todorova
Lately it’s been really hard to get good customer service anywhere, however I was greatly impressed with the staff at this store. Everyone was really friendly and working hard to make sure customers are satisfied. I wasn’t even going to buy shoes, but Arleth saw me eyeing a pair of Timberland heels and was eager for me to try them on. She brought them to me in different colors and stayed with me through the entire experience — giving her own insight as well. At the register, the rest of the clerks were also extremely friendly and the atmosphere was positive. I will definitely be returning here for my future shoe purchases as I enjoyed my experience. Complements to the management team for recruiting such an outstanding crew!!
-
August 2021 by Jas Beck
I purchased a pair of crocs only to get home and realize they only put one shoe in the box. I drove a hr to shop at the outlet mall. When I called about the missing shoe they were like you can come pick it up. I need to bling the shoes out for a customer to pick up the next day. This was a Huge inconvenience and the only thing they could say is that they could overnight the shoe to me. I returned the shoe and I was told that I needed to insert my card. I paid with Samsung pay because I didn't have my card I was then told I can insert any card.How? I don't have a card on me that's why I paid with my phone. I was told it should go back onto my card. They don't even know how it works. I will never do business with them again and if my money is not back by Monday I will be contacting the Corp office.
-
December 2019 by Alejandro Pedroza
love getting my shoes from this place. good deals always.
-
February 2019 by Noel Price
Sales people were great. After looking at all the shoe stores at the outlet mall we ended up back at Journey's for 3 pairs of shoes. So, good selection also.
-
August 2018 by Garret Piasse
Came to the mall on a Tuesday morning. Vanessa was phenomenal while finding me good-fitting birkenstocks and answering my many questions. I will return in the future to this Journeys location.
-
February 2018 by Vanessa L.
I drive out of my way past 3 different malls to come to this store just to see the Manager. I get great customer service for myself, fiance, and our 2 children. She goes above and beyond for us to make sure we get what we need. If she doesn't have our shoes, she orders them and everything gets shipped to our home in a timely manner. She always offers us the best socks too! Lol! How can you say no when your kids see all the fun new colors and designs? I will never go to another location. This by far is the best.
-
December 2017 by BEARD GOON
I want to know her name and digits if possible 👨👷
-
December 2016 by Yehudah Bernath
Nice and clean
-
August 2016 by Anthony T.
Gives military discount but wants to scan military ID card. All soldiers beware. Don't let them do it. If you put up a fuss you still get the rebate without them scanning your military ID card. Been to other stores by the same company just show your ID card and get the military discount. But at the store if they insist on scanning. Your military information is private and not for their eyes. I repeat all soldiers beware.
-
May 2012 by G DeGraff
Great place to buy Roundhouse Adidas!!!!!!
-
April 2012 by Kristen Lolli
Grab a pair of Uggs, good price!