Jewel-Osco Pharmacy offers a mix of customer experiences. The pharmacy team is often praised for going above and beyond to help customers, answering questions with politeness and patience. Many appreciate the excellent customer service, especially from the daytime staff led by Pharmacist Melvin. They are described as helpful, understanding, and informative, making customers feel valued and not rushed. However, some customers have reported negative experiences during the evening hours, mentioning dismissive attitudes from certain staff members. Despite these mixed feelings about the evening service, the overall consensus is that Jewel-Osco stands out compared to other local pharmacies. In addition to pharmacy services, the store is noted for its delicious cakes, particularly a popular two-layer sheet cake that received positive feedback for its taste and size. Customers express satisfaction with their experiences, highlighting the pharmacy's commitment to customer care, although some urge improvement in evening staff interactions. Overall, Jewel-Osco Pharmacy is recognized as a reliable choice in the Naperville area for both pharmacy needs and baked goods.
The pharmacy team always goes above and beyond to help. They answer questions and very polite. I dont feel rushed by them and have time to ask questions.
February 2024
Excellent variety of pharmaceutical products, medicines, syrups, pills, creams and many medicines
January 2024
I love this store. Haven’t shopped here in a while due to personal family issues. But I’m back will continue to shop there. Thank you for great customer service.
