Home Improvements near Aurora, IL

“I would like to thank Serena at store # 1957 for her kindness and help. I was complaining to my husband as we walked around the store and needing help and the only help we got from a guy sitting down with no customers is a finger point, then when I returned with more questions he just remained seated and pointed to another place for me to look, I just feel he should have gotten up and showed me. Once I got to the garden area there was a super helpful employee named Serena who whent above and beyond what was asked. We payed for mulch and was told to pick up outside and just drive up and load into car, well we discovered they did not have our mulch outside so parked and went back in with a cart to load up our bags from inside the store instead and she offered to go get it for us. Super helpful and kind. These kind of employees need to be recognized and compensated.”

“I'd like to start out by saying that Patrick at ProSource of Naperville, saved the day! I was in the process of renovating my 60 year old cottage that's 5.5 hours away in REMOTE northern Wisconsin when my future son-in- law asked to host a surprise proposal there. Given only weeks to get a floor installed, Patrick walked me through the process and I chose a product that was in stock, good to go! Nope, there was a glitch in the order and my floor wasn't going to be delivered in time. Patrick went above and beyond and personally guaranteed that he would take care of the situation and have it delivered on site in time. Per his promise the order arrived in time and was installed...with two days to spare! Way to go Patrick! He approached the situation with kindness and compassion. He knew how special the event was to me and added an amazing human touch, that's something hard to find anymore. A big shout out to ProSource and Patrick!! Highly recommend!!”

“This location was so easy to shop and find lots of high quality goodies for our new home. Walked out with smart toilet, beautiful wood vanity and swanky faucet. Glen was so helpful!”

“Absolutely delighted with my visit to Menards. The store is well-organized, making it easy to find exactly what I needed. The staff was incredibly knowledgeable and went out of their way to help me with my project. The range of products is impressive, and the quality is top-notch. Prices are competitive, and I even found a few great deals. I'll definitely be returning for all my future hardware needs. Highly recommend!”

“Greg the store manager was extremely kind and helpful. He went out of his way near closing time to assist us. We had two other associates assist us first. They were working in the houshold cleaning products aisle who were wonderful as well.”

“Excellent product with good quality and good prices and employees very helpful 10/10! The only bad thing is the rebait that you have to mail the receipts and I would like it if it were to be like Walgreens app, everyone having their account and their saving rewards in the app and could use them anytime!”

“Daniel in the self pick up garden section was an amazing person and helped a bunch I had quite a few thing and he helped show me where the thing were and continued to help me load need a lot more people like him in this world. Thank you Daniel!!!!”

“Only a select few individuals possess the fortitude and expertise to be chosen to run Menards the third largest retail hardware store chain. When you see Tim, the general manager and has been able to instill his morals, integrity, and knowledge into the employees, fostering an environment of growth and learning, but seeing an environment, where all the employees feel like, they are part of a professional sports team, and act accordingly! The employees are not only passionate about their own development but also every customer fulfilling their needs.The general manager’s unique skill lies in earning the respect of all employees, not through mere demands, but by demonstrating genuine care for the store, the customers, and most importantly, their well-being. This unwavering commitment to employee welfare has fostered brand loyalty among customers. They remain patrons of this location even if it means traveling further or going out of their way. Such customers become lifelong patrons.Unlike a dictator who delegates menial work to employees, this general manager has created a cohesive team by working alongside them. Employees witness firsthand the general manager’s dedication and hard work in achieving shared goals. Every customer is greeted with a smile, and every employee knows their role in ensuring that every question receives the right answer. If necessary, another associate steps in to provide expert assistance.I wholeheartedly recommend this store! Once you experience it for yourself, you will understand why customers keep coming back. Whether you need help with your current DIY job or simply want to chat with friendly faces, this store is your one-stop destination.”

“What a great place!!! The older staff is always amazing, while with the younger staff you can have a mix of both attitudes. We got from her all our drills and garden machinery and even saved hundreds of dollars due to offers they had. Even when our 4 arborvitae trees died after a few months of taking care for them, we showed the staff a picture of their state and the staff refunded us straight away. That is good customer care. The place, just like all the others are very well organised and you find just about everything, even cheaper than on Amazon. I guess sometimes is well worth getting out of the house.”

“Arlene is the most efficient and helpful salesperson. I've worked with her for years and I refuse to work with anyone else! She always treats my clients the way I would, which is what I look for in a partner. Sue truly is the best!!!!!”

“I like that I don’t have to think. I just show up and do! The staff is also super friendly and the coaches handle large groups very well, making sure all are kept in line with the days goals and on time.”

“An extraordinary helpful associate named Laura went above and beyond. I arrived way ahead of my curbside delivery notice after driving a considerable distance. Instead of perhaps telling me to wait until my notice arrived she took about ten minutes to help get my order secured ahead of schedule. I really appreciated her efforts!”

“We were referred to Best Buy Interiors by our contractors for quartz countertops. Met with Rebekah at the Slab Office who was very helpful in assisting us in our selection. Before our kitchen remodel even began, we had a sewer back up and needed to replace all of the carpeting in our lower level. After shopping around for vinyl flooring, we decided to go back to the Best Buy Showroom. We were very fortunate to be he helped by Laura G. Can’t say enough about her customer service. She has a great design eye, is professional, helpful, & patient.She helped us select the perfect product for our project & was more than willing to work with our timetable. The installers were very good & worked late to complete our flooring in one day. Everyone called when they said they would & arrived on time. Really happy with the end result. Best Buy will also be installing our quartz countertops & kitchen backsplash tile. Hoping that will be another positive experience! Would recommend to family & friends. Ask for Laura G. She’s the best!”

“I've been to this store several times. The store is always clean and signage is great. Employees are helpful.

An employee named Chris was very helpful on Sunday as he cut several pieces of wood for us.”

“I visit this location for every little thing I may need in and around the house!

Immense collection of kitchen accessories, appliances, household stuff, outdoor accessories furniture, building materials, and so on. Basically, any little/bug item you may think of will be available here.

Sometime back, I purchased Vinyl floor planks from here. We were not very sure which ones to get, so we approached one of the associates who assisted us with our query.

But my most recent visit here was exclusively for plant shopping. Spring is here and we need more plants both indoors/outdoors. I like their plant collection, most of the plants I've purchased turned out to be good. But I’d still say to use your judgment before buying.

The self-checkout section is a real-time saver, no need to wait in lines. I simply use the self-checkout whenever possible.

Plenty of parking most of the time, no matter what time of the day I visit this location.”

“I needed assistance/guidance with a large diy shelving project and Mike in lumber was a BIG help! He directed towards his recommendations, which were spot on what I wanted, and even cut everything down for me so I could fit it in my car. Shoutout to Mike for his professionalism and excellent customer service!”

“Much better than Home Depot!!
Knowledgeable employees that are available and willing to help. I waited for help for 10 minutes at Home Depot right down the road to fund the item I wanted out of stock. Just a short drive away I got exactly what I wanted- in and out.
Thanks!!”