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June 2024 by Patrick Perez
My wife and I shopped at the HassleLess Matress store in Batavia on May 5. The process was painless and we took our time making our decision to make our purchase. We made our order by phone since we had a few questions, and the representative was informative and professional. The next morning, our new mattress and adjustable base were delivered to our home and set up promptly. The price and service were both amazing and we highly recommend HassleLess Mattress for your bedding needs!
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June 2024 by Angelo Tomasello
It was an enjoyable experience. My wife and I got to test many mattresses without any sales people pushing us one way or the other. Each mattress had a description has to firm and other factors so we can compare one mattress to another. The pricing seem very competitive. We did end up ordering a mattress after our visit. Delivery was scheduled for the next day and the delivery team arrived on time. . They were in and out in 15 minutes, taking the old mattress and boxspring with them. All in all it was a very easy process.
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March 2024 by Nathan Kucher
Great store!
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November 2023 by Kathy Corona
Wow, I didnt see any real deals there.
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September 2023 by Ryder S.
Honestly fantastic experience shopping here. It's for real, there are no salespeople, and the entire process can be completed easily online. Ordered on a Friday. Got my mattress on Tuesday. No issues.
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August 2023 by J Lynn
It is amazing to go in there and try beds with out someone looking over you. You are able to pick what you feel is best. I think it's a great idea.
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January 2023 by Julie Kennedy
Wonderful shopping experience from start to finish,everything went great!For starters, I couldn't believe I was able to shop for a mattress in a store on a Sunday at 9 am and not having anyone bother me while I was looking. There are security cameras.The Aurora location was very clean and quiet, they have cover protection to test the mattresses and have all the popular brands. I had a few questions and contacted customer service before making a final decision on a Sealy, ordering online was simple and easy, had plenty of notification with my order and updates on delivery which was right on time as promised. Nick notified me when he was 15 minutes away, 2 nice guys hauled away the old bed and installed the new bed. Will be highly recommending HassleLess as a great place to get a mattress!
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January 2023 by Julie K.
Wonderful shopping experience from start to finish, everything went great!For starters, I couldn't believe I was able to shop for a mattress in a store on a Sunday at 9 am and not having anyone bother me while I was looking. There are security cameras. The Aurora location was very clean and quiet, they have cover protection to test the mattresses and have all the popular brands. I had a few questions and contacted customer service before making a final decision on a Sealy, ordering online was simple and easy, had plenty of notification with my order and updates on delivery which was right on time as promised. Nick notified me when he was 15 minutes away, 2 nice guys hauled away the old bed and installed the new bed. Will be highly recommending HassleLess as a great place to get a new mattress!
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July 2022 by Michele Jacqueline
Truly hassle less!! Definitely a great way to shop for a mattress.
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June 2022 by Jo Moss
We tried out mattresses and pillows. Obviously no one bothered us. We purchased and seem happy with our choices. Delivery was quick
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June 2022 by Michelle Amanti
I was the only person there, which was great since I was talking on the phone with my earpiece in, which made it look like I was talking to myself. The store is bright and clean, and everything is clearly marked. I was able to go around and try everything out (some 2 or 3 times while I was trying to decide) without the uncomfortableness of a salesperson impatiently waiting for a decision. Checkout was simple and while the next available delivery was in a day or two, I could choose basically any day that worked for me and moved delivery out a few more days to my work from home day. Overall, very pleased with the experience so far! Now if only they could expand to other furniture like couches, I'd never shop anywhere else :)
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June 2022 by Tracey Haack
Definitely strange walking into an empty store but appreciated the liberty of trying out the mattresses without a salesman hounding me. There is an overhead TV with a looping video which explains the process. Though helpful, it does get annoying with time. Whether you're at the beginning of your search or ready to make a purchase, this store is worth a visit.
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June 2022 by Kaleigh Eichhorst
Best mattress shopping experience ever. Not that I don't appreciate help when shopping for these kinds of things, but not having a salesperson on the floor allowed us to try out the beds more comfortably without feeling like someone was standing over us. They also had sanitary measures set up to use while trying the beds like disposable pillow covers and sanitizer spray. Very easy checkout process too. Highly recommend!
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December 2021 by H R
Great experience! The delivery was flawless and they even moved an additional mattress for us into another bedroom. Very efficient. Easiest mattress purchase.
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November 2021 by Ruben Ornelas
The company lives up to its name. The entire process was easy fromm ordering to delivery. The delivery men were very courteous. I will be buying my next mattress from HassleLess.
