Gerber Collision & Glass in Aurora provides reliable collision auto body repair services, backed by a National Lifetime Guarantee for as long as customers own their vehicles. The shop handles all makes and models and offers free written repair estimates. Many customers have praised the team for their excellent service and communication. Jim and Michelle stand out for their kindness and efficiency, making scheduling and updates easy. One customer noted that what began as a stressful situation was resolved quickly, with repairs completed in less than a week. However, there have been some concerns regarding communication, particularly when follow-ups were missed about unresolved issues. Despite this, the management, including Selena, has been proactive in addressing customer needs and ensuring satisfaction. Overall, customers report being very satisfied with the quality of work, noting their vehicles returned in great condition, often exceeding expectations. Many recommend Gerber Collision & Glass to family and friends for their trustworthy and honest service.
Jim and his team are amazing! What I thought was going to be stressful situation turned out to be fast and easy! Had my car back in less than a week (with repairs updates in between). Michelle was very kind and made scheduling a breeze! Very trustworthy and honest workshop! Will definitely recommend!
January 2025
Richard,
Very knowledgeable and efficient.
May 2024
John snuck me in earlier and was done in 24hrs. Appreciate his thoughtfulness.
