Gerber Collision & Glass in Aurora, IL offers quality collision auto body repair services backed by their industry-leading National Lifetime Guarantee. The shop repairs all makes and models and provides free written repair estimates. Customers have praised the fantastic job, awesome communication, and very friendly staff members. The process has been described as seamless, with great coordination between the insurance, Gerber, and rental car provider. The technicians, such as Eduardo, have been praised for their thorough examinations, attention to detail, and clear communication of the next steps. The staff is described as beyond helpful and friendly, treating everyone with respect. The only issue mentioned was the old-fashioned payment methods. Overall, customers have had a great experience at this Gerber Collision & Glass location and would recommend it.
So far my repairs are fine but info I was given and customer service made me angry.
August 2024
My husband’s car was hit recently so we got it repaired at this shop. They did a fantastic job! Awesome communication and very friendly staff members. Very happy with the car and the experience.
December 2023
Top shelf all the way! Mitchell and Susie explained entire process. Seamless flow between Farmers , Gerber and Enterprise and my car was ready two weeks early! I’mBlown away ! Thank you so much !
