-
October 2023 by Sophia
Only been here one time and the employee damn near forced me to sign up for their membership without telling me Id be charged monthly for it. Been charged for the last 10 months without my knowledge until my bank contacted me for fraud. BE CAREFUL checking out, don’t give them any information. They never asked for my card information or anything like that.
-
October 2023 by Raven Kotobuki
I’ve been to this FYE one time in the past year, and the time that I was there, the clerk signed me up for some sort of reoccurring subscription for them without my knowledge or consent, I literally said no to it and it was so much of a hassle to get it canceled. Be careful when checking out.
-
September 2023 by Mack S.
Deciding to finally, after my almost $100 in disputes to get my money back, making a review about this SHITTY place. They signed me up for this membership after I told them not to, that I BARELY go to this store since I live about half an hour to an hour away. They insisted it was free but never told me it was an automatic renewal. Many calls to the MANAGER who insisted that I didn't have an activated account, even though the charges were still coming through, and a shitty customer service with a lady you couldn't understand because of a thick accent telling me she refused to cancel me, I'm beyond PISSED at this place. I am never returning and I will in fact let those who want to shop here, that it's nothing but an overpriced scam of a shop. I hope your business fails with the scams that you give. I should honestly demand a refund for the whole basically YEAR that you've scammed me for.
-
August 2023 by Grayson “Moonlightz” DeLong
I'm a CD collector and I have to say the FYE in Fox Valley Mall is the best one I've been in in Illinois. The CD selection is great, the service is friendly, and the exterior is cool as well.
-
August 2023 by Justin
one of the girls that works there is useless I think her name is mary she sucks and bad service and bad attitude.
-
July 2023 by Arin Linn
do not shop here, they will sign you up for a membership without asking under the guise of trying to "save you money". said membership is a nightmare to cancel
-
June 2023 by Chris Stotz
Unfriendly employees. No eye contact and they don't say more than 3 words to you. Guy just told me "green button" when I was paying. Like, ok? Don't sign up for a job where you have to talk to people if you're socially inept
-
March 2023 by Javier R.
WARNING! DO NOT SIGN UP FOR ANYTHING THEY OFFER. They ask for your phone number and try to sign you up for a free trial by offering some discount and magazines and say you won't be charged after trial but You will get charged! My credit card was charged! Again DO NOT SIGN UP FOR ANYTHING!
-
January 2023 by Sera-y
My kids loves to shop from FYE. They spend hours in this store. Prices are okay. Employees are always helpful.
-
January 2023 by Micheal Jones
Very interesting store lots of cool stuff
-
December 2022 by Trainer X
Super friendly and knowledgeable staff. Lots of cool collectibles and all kinds of music. I buy all my vinyl from here. Keep a look out for the sales. You can grab some super cool stuff at a solid discount.
-
November 2022 by Sera
My kids loves to shop from FYE. They spend hours in this store. Prices are okay. Employees are always helpful.
-
October 2022 by Sera Kök
My kids loves to shop from FYE. They spend hours in this store. Prices are okay. Employees are always helpful.
-
October 2022 by Vic S.
This place sucks. Good selection of movies but their entire business is a scam. never and I mean NEVER give them your name or email or phone number or sign up for their shitty backstage pass membership. They didn't even tell me I would get charged and low and behold my bank told me I was getting charged not only for a membership but also some magazines that nobody in their right mind would want let alone read. I tried calling to cancel my membership and they tried to convince me not to because of store credit. It was a complete pain in the a** to cancel. On top of that they will also spam your email to death with shitty funko pop sales and other useless s**** If I could give their entire business 0 stars I would.
-
September 2022 by Leslie J
This store scams their customers! I went there to buy some candy and when I tried to check out the cashier asked for my phone number and name. I didn’t think this was weird at the time because many stores asked me the same thing to get money off my purchase. After this the cashier asked me to pick three FREE magazines that will be mailed to my house. I asked her if they were really free or if I’d be charged later and she said they were completely free and I would not be charged AT ALL! A couple weeks later a get a notification from my bank saying that my account is overdrawn and come to find out they charged me MULTIPLE TIMES! I will no longer be supporting this SCAM!