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October 2023 by Parveen Shahid
Did synthetic oil change for two cars 5000 miles or 6 monthsAfter 2000 miles oil change sign came on both carsThey are scammers don’t do any car repairs from there
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October 2023 by Frank Arena
Outrageously overpriced at $52 for a conventional oil change on an Elantra. I was charged an additional $7+ because I have "a Hyundai filter".Service: Oil change
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September 2023 by Sheila Gray
I went through the car wash on Saturday 09/02/23. The conveyor belt stopped working mid-carwash. There were several cars inside at the time and we all had to figure out way out. I was supposed to receive a refund for $10 which still hasn't happened although the card wash attendant says they refunded my card. Not true! This is the 2nd bad experience I've had with this car wash and I assure you it'll be my last. They last time it was a poor quality inside cleaning of my car. I don't recommend Fuller Car wash on Ogden in Aurora. It's a cheap wash but the service end is lacking. They've apparently decided to keep my $10. These are not reputable people.
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August 2023 by Richard Lawson
DO NOT TAKE YOUR CARS HERE, BAD SERVICE AND THEFT.Went in for a wash and $90 detailing service. My car was returned to me barelt vacuumed and with an unpleasant smell. To top it off, after I got to Aldi I realized ALL of my change was missing from my center console. I called and spoke to the manager, he said the worker said there was only a little change there and it was sticky so he vacuumed it up. This is not true, there were several dollars in change there and it was not sticky. I explained this to the manager and was just told "well I didn't see it".Also, they "vacuumed" but gave my car back looking like this.
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August 2023 by Steve R.
I can't speak on the carwash part of this business but I love the mechanics. These guys are always honest with me and offer a fair price. I don't get all of the 1 star ratings I see here. I have 2 older cars and I've been taking them here for oil changes and repairs. These guys have done a great job
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July 2023 by Keith W.
I'm not sure how they do it but my original review was deleted. STAY AWAY FROM FULLER'S!!!! I had my oil changed and they forgot to place a gasket on the oil filter housing. $2,000 later they refused to pay for their negligence. I filed a lawsuit and received a call from their insurance carrier the next day wanting to settle. The only way they will pay for damages is if you file a lawsuit.
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July 2023 by Manoj
The lady in the counter is not really efficient.. I repeatedly told her what washing package I need but ultimately gave me a wrong one which I did not realize until I went through the washing
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June 2023 by Heidi Bell
I've been looking for a place that offers a basic full-service car wash ever since Paul and Bill's in Aurora changed hands and went downhill. After going to this Fuller's yesterday, I can say that this is not the place. The pricing is not straightforward on the screen when you drive up for the exterior car wash, and the clerk charged me $20 to wash 4 floor mats and then didn't tell the workers to wash them. I almost left before realizing they weren't done. Today I took my husband's car to Tower Car Wash in Batavia, and they did his 4 mats for $5 total. A much better experience all the way around.Service: Auto interior vacuuming
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June 2023 by Debbie Delfavero
Run away!!! These guys forgot to put the skid plate back on after oil change and left their rags on the motor. Had to drive all the way back, since we noticed after we got home. Had tires rotated and never saw the truck get off the ground!! Don’t think that happened either. But charged $127 !! Never again.Service: Oil change
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June 2023 by TAMARA W
This place ruins many cars and uses their poster, that the writing is not big enough until you are up close and that is when the worker is ruching you inside, to not be held liable for the damage that is done to cars on a regular basis. I dont care how new or old the car is, I have never had any damage to any car that I have ever had washed at any location but this place.It ripped of my side mirror. And even the owner has nothing more to say, not even my apologies we want your service. All of ****** Fuller Jrs emails have been about looking at a poster or terms and conditions when you are paying.Explain to the public about all the car parts that are throughout your facility that have been removed by your dinosaur equipment. And when the machines are off, you will car parts EVERYWHERE.Do not go here. Do not deal with their customer service. They are nice to get your money but will stick their heads in the ground when it comes to issues that their equipment or workers have done. Is it worth taking the chance!!!!
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March 2023 by Jaq A
Just threw $20 away getting a $3 wash. I paid for the full treatment and whole back of vehicle was still filthy, and much of the vehicle still dirty. I asked the guy how the wash would know I was getting $20 service and he said something I couldn't understand and waved me on. Last time I'll go here. I've been to better Fullers before, which is why I tried this place.
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March 2023 by Fidel V.
Took my wife's and I car to get a hand Carwash and they did a horrible job. If you're looking for a good quality hand car wash, this is not the place to get it done.
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February 2023 by joanne kelly
Horrible Scam!!! I just wasted $25 on a “light detail” which translates to ABSOLUTELY NOTHING! Trust me when I tell you it is the worst interior clean I have EVER had!! So mad at myself!! Lesson learned.Service: Auto interior vacuuming
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February 2023 by Zeus Nunez
Got an oil change here today. Great experience. Pulled up to a bay, got a ticket for an oil change, waited inside and they even filled up my tires for me and took 5 bucks off a wash which I definitely needed.Prices were the best I found in the area, definitely come here.
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February 2023 by Mark Gall
Best car wash out there,great service and everyone is always friendly and helpful