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January 2024 by Milapo
The staff are very friendly. They call other stores to check if shoes they have unavailable are available at their store. And if so, they would ask if they could place a hold on it for you.
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December 2023 by su yue
Very bad service. You can't try on both shoes at the same time. The manager said it was a company rule，I've been buying shoes for over 30 years and I never heard of this policy
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November 2023 by Jose G
The worst store I have ever been in. The girls who works there has a horrible attitude
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September 2023 by Leticia Castillo
When in to purchase shoes and ran into the staff member that goes by JayJay he gave me great customer service but unfortunately couldn’t say the same with the other staff member that was at the door letting customers in she was very rude, let people cut the line and threatened me. Thankfully jayjay helped but i was unable to complete my purchase.
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July 2023 by wang jerry
This is the worst shoe store I've ever been to bar none, the attitude of the clerk was very bad, I stood in line and told her I wanted to order a shoe, she told me to wait aside, then came back and I reminded her to order a shoe and she said to get in line again. One of the worst staff ever!
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June 2023 by Aaron Jackson
The ladies were running the show! I've never had a better experience purchasing shoes. They were fun, informative and very friendly. 10 out of 10!!!
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June 2023 by Britney Vasquez
I’m sorry but there’s a girl who was working at cashier and getting sizes for others for customers, first of all, horrible attitude. We asked for a size and we never received it and when we asked her again, she was like “ which one?” With so much sass. Another thing, She was African American and there was customers who was American Americans trying on shoes that were display, im Mexican and she right away got so defensive saying “ um sorry but you’re not suppose to try on shoes on display.” Im sorry but then why is it on display?? The point is she had horrible attitude and I was really hoping my mom didn’t get anything from today from there after the way she was “helping” us.
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June 2023 by Shannon Oshun
Didn't really care for this store overpriced sneakers, not many styles shoes . Staff rude customers rude .Just my experience and opinion.
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June 2023 by Thanush Divine
I have faced racism in this store this is located in chicago aurora outlet mall, the lady who assisted me is a racist and the service there is too worst . If u cannot give shoes for trial , then for what purpose is it opened for . Please learn how to treat customers first
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May 2023 by Dirk Diggler
If I could give this location 0 stars or even negative 10 stars I would!!!! All I have to say is no one in my family or I will ever return as long as the manager is running that place. She is the rudest person we have ever met! I even have friends who have refused to continue to go there because of her attitude and treatment towards customers and even her own employees
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April 2023 by Eisa Hasan
Fire the current manager there she is obnoxiously stuck up
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March 2023 by Carroll Nichele
THIS IS NOT A GOOD BUSINESS TO SHOP AT , THEY SCAMMED ME!! ON 2/1/23 I ORDERED FROM THERE STORE THE AIR JORDAN DUB ZERO FOR $173.20. CASHIER 0359594 SAID THEY WERE OUT OF MY SIZE AND THAT SHE COULD HAVE THEM SENT TO MY HOUSE. MY GRANDSONS SHOES NEVER CAME. AND THEY WON'T GIVE ME MY MONEY BACK. TRANS#195215 STORE#1092 REGISTER 2 DON'T SHOP HERE!!!!!!!
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January 2023 by The Ramen Gamer
A very nice place and well taken care of. I purchased 2 pairs of shoes here and it was well worth it. The staff were also very nice throughout the whole process ?
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January 2023 by daniel sandoval
This place said it was open till 10 I got there at 6:00 pm and it was closed and the workers were on there and the door was shut and they started laughing
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October 2022 by Bryan
My wife and I were shopping here today and found a great deal on sweatshirt for our son. When we went to buy it it rang up for 40.00 more than it was marked. My wife showed the manager where we had found it and the manager replied “you don’t have to be rude, ma’am”. It would turn out that the item was mis-priced and they would not sell us the item. Regardless of the price the managers comments were completely unacceptable!
