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April 2022 by Jason R.
Terrible customer service. As a customer since 2015, the customer service has gone downhill lately. I cancelled a service call twice because I couldn't get a response. They still sent a tech out to service the machine and charged full price for work that had already been done. I had the charges reversed. Six months later, they reached out to me to schedule a maintenance appointment. I was willing to give them another shot, so I agreed. The next day, I received a voice message that they were no longer willing to come out due to the earlier incident. Unbelievable.
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November 2021 by Thomas M.
Extremely poor customer service. We have had many issues with the bulldog WD20 electric floor scrubber and FCE is of zero help. This machine is not worth the price, as it has issues leaking from the main plastic molded reservoir and has electrical issues. Spend your money on a different machine, from a more reputable company.
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November 2021 by Miguel Montes
Great service & value. Service department kept us informed during the entire repair process. Service staff are courteous and professional, I would highly recommend FCE for service on your sweeper or scrubber.
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October 2021 by Jacqueline Lorusso
Very shady company to work with. Fraudulent owners.
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July 2021 by Richard Bridgford
They service equipment just so it can break down again shortly after. Prices are ridiculously high, and they'll charge you for everything.
