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February 2024 by cole Bruett
I went in today around 12:30 with timberland boots that are two weeks old to pawn and when the male employee with the durag checked them out he said they were frayed in the front and I said really? I looked at them and said they aren't frayed man they're brand new and then he changed his statement and said they were scuffed on top. They're brown leather made to look blacked on around the outside. He said pass and walked away. That felt super disrespectful to say pass and just walk away like that before I could even get my hands back on my items. I think you guys might need to check the attitude on your employee. I won't be giving you people my business and I'll continue to recommend to others that they don't either. Super rude and lazy staff.
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February 2024 by Dave Johnson
The guys that said they are lazy seems to be spot on. Signs everywhere you look, that say we take anything of value. Wouldn't take a new in the box VR. Just said we don't take those and was short and kind of rude. Poor experience, long wait time, dirty store.
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January 2024 by Steven Clingan
Dont bring anything of value to this place! Total uneducated, lazy hacks!! No wonder everything in the store is junk! Looks like Sanford and Sons house! Do better! Hire some people that arent lazy! Total dump! Should be closed down! If youre a crackhead, this is the place for you!
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October 2023 by Leanne Belmares
Marcus was the one who helped me out today! He was very helpful and friendly and answered my questions with no hesitation. I had my daughter with me. She was hungry. And he gave her a bag of chips. They were awesome there. Definitely would go back.
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October 2023 by Terrence Bell
Ezpawn took good care of me for the loan I needed and they have great quality items. Marcus and Deon gave me great customer service and welcome my presence. I’ve been dealing with them for a year now so if your in need of help for some cash or to buy a nice item or to Ezpawn is the place to go
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October 2023 by Mikey Johnson
Deon is the worst store rep y’all have seems to always have an attitude over the phone with raising his voice and being disrespectful he will put you on hold just to hang up on you when you call for a simple question in person he’s not very helpful at all with the same attitude
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July 2023 by Whoiz TopCat Anywae
Alwayz on point. Rebecca, Dion and Lupe are phenomz! Thankz for everything.
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May 2023 by Christian Campos
Racist people, they give you the lowest possible offer . They will take minimum 5 dollars off and I couldn't get my game that I purchased from another store. They're the worst pawn shop. Do not recommend
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May 2023 by Santi T
Hope the company appreciates lupe and Rebecca bc these ladies help us everyday people!!!!
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March 2023 by Robert Jones
Fast, friendly, very professional customer service skills.
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February 2023 by David Ortiz
Great service, low prices
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February 2023 by Deborah Polera
Great employees and fair prices
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January 2023 by savage_monster12
worst customer service ever tried returning something that didn't work,tried and got my money back and the lady said that theres a new policy that you can't return it that the only way is store credit but everything they got never ends up working
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December 2022 by L.K.E
Love this store cause of the manager Rebecca
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August 2022 by diamond fist
Had to wait a 20 min line and got ignored the staff have some really mean attitude and I wanted to return and didn't wanted me to return I payed 5 dollars for a six months guarantee and didn't want to take it back