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June 2024 by Chase W
I stopped by this weekend and the employees were AMAZING! Abigail helped me find a shirt I was looking for and she was so sweet about it. I’ll definitely be coming back
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June 2024 by Olivia Masterson
Abigail has a nasty attitude! She is rude! Acts as though she truly does not want to help the customer! She was rude to several people in line today! Express you can do better than AbiHELL!!!!
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March 2024 by Firehiwot Abebe
Loved my experience at This store. The sweetest and kindest girl … she went above and beyond to help me find something.
Didn’t stop there, the girl at the checkout was also incredible. ?
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November 2023 by Ranadeep Kumar Ravilla
Really good collection
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September 2023 by Braylen Meredith
I love express .. However the Fox Valley store gets a ZERO for customer service. Especially the store manager Hannah. Sadly I just observed her been super rude, and inpatient to a customer who only wanted to exchange a shirt and spoke very little English . The lady exchanging the shirt had her little 8 year old girls translating for her. When the manager walked away irritated that she had to go look for another size, The lady said to her girls she wanted to cry and felt helplessness because of the way she was been treated at a place where she is spending Money.. Although the manager did not speak Spanish, she could have gotten help from the other employees at the store who might have spoken Spanish , or she could have shown more patience,respect and compassion to someone who is spending their money there and needed help ! …I felt compelled to write this review on the lady’s behalf.. I was next in line and to my surprise Hannah’s attitude was still the same. Arrogant, unfriendly and just flat our RUDE! She asked me for a tracking number which I did not have, she told me to look it up in my email. I mentioned I have returned clothes before w/o needing other than my ID, my express credit card , or phone number. After struggling to find it in my emails she finally got fed up and asked me to just enter my phone number which could’ve been done when I first said I didn’t have it.. When I asked for a manger she arrogantly said “I am the manager” .. Which was even more DISSAPOINTING!!! How can someone like Hanna be in charge of the store ???!!….So far the worst experience at my favorite store !And to the lady who wanted to cry! Keep your head up and don’t let ignorant rude people ruin your day .
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August 2023 by Lakshmi “Laksh” Aparicio Serrano
The quality of these clothes is very good
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August 2023 by Kevin Gumban
Amazingly good deals
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August 2023 by Daisy Baez ch.
How they see you. They treat you
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August 2023 by Gigin Krishnan
Good collections but expensive
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August 2023 by Monica Ceja
Elegant and casual for men and women
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August 2023 by Ryan Brody
Wanted to give a shout out to Abigail. Above and beyond customer service. You can tell the people who love their jobs - really makes a difference!. Will be coming back
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June 2023 by Jeyadev K
U get super stylish dress but less collection.Currently sale is going on. Grab it before it ends
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February 2023 by Gerald Smith
Wide variety of clothing, mainly for the younger crowd. Friendy service and usually some pretty nice discounts as well.
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February 2023 by John Hoss
Great clothes that actually fit well
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October 2022 by Karley Griese
I am a frequent customer at express. I came into this location around 8pm and was ready to try on at 8:10 noticed the fitting room has a clothing rack in front of it. Three associates were standing talking at the register nobody could bother to ask me if I’m doing okay or bother to tell me the fitting rooms are closed. I spoke up and asked excuse me are the fitting rooms closed & the male associate was rude and short then went back to gossiping at the register. Fitting rooms are closed early but all the associates standing at the register talking instead of working. Really disappointed at this experience will be going to another location now on.
