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July 2023 by Mishal Sherwani
Very sleazy sales tactics. Would NOT recommend to anyone. The sales people are not helpful, they are just trying to trick people. If you ask to purchase the smaller size they will grab the bigger bottle that is more expensive and not say anything. Do not shop here.
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June 2023 by Phoxay Ridley
I honestly don't like leaving bad reviews however I thought this place was a total waste of money. I went in there because I was doing other shopping at the outlet mall and decided to I needed to get another bottle of my perfume because I was out. I paid $160 for a bottle of a Christian Dior perfume. Mind you I have worn this perfume for the last 8 years so I know how it should smell and how long it will last. I bring it home and come to find out this perfume only lasted minutes after putting it on and has a different smell. It's a total fake. For the amount of money that they are charging for this fake perfume they should be ashamed. Will never go back and highly recommend you go a real department store for your fragrances. I normally go to Macy's or Von Maur, or even Ulta. Very disappointed.
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February 2023 by Preetham Chandra
Overpriced. Bought perfume for twice the price. When i tried to return after finding out the price online , they say they cannot issue refunds.Do not recommend this store.
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December 2022 by Umer Ali Khan
Very bad customer service. The woman was extremely rude and don’t know how to deal with customers. If you want this store to still go on business they should hire better sale people with proper manners.
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August 2022 by Matthew Natzke
Absolutely abysmal customer service. Bottle of cologne that I bought was more expensive than that of the brand name retailers (Macy’s, Nordstrom’s, etc). After opening the case, realized that my bottle was cracked. Attempted to return the bottle but was not allowed to, because I “may have been at fault” although it was mere hours after I had purchased. Do not recommend shopping here. Save time, money, and have better customer service and shop elsewhere.
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August 2022 by Mrs M.
They got me! Went in for a couple of fragrances, and got home to do a little digging for price comparison., I will take that experience as a lesson learned. FYI., I wouldn't recommend this place to anyone. You're better off going to Sephora, or even on of the department stores. They
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July 2022 by Rosted Potatos
Fragrances cost you about the same same with other authentic retailers, do not buy from them, fake fragrances
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July 2022 by Mansoor Baig
Buy one get 50% off on another was a good deal! Bought ysl and vivala
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March 2022 by Anthony Parker
Great items..found a new cologne..the bomb
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November 2021 by Amanda Miller
If I were closer I definitely would have taken everything I bought back. I'm four hours away unfortunately and was only there for the weekend. I spent 200 there and it was a complete waste of money. The scents do not last more than 30 minutes tops. Not authentic! Extremely disappointed! I would have rather spent 300 and had the real deal.
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November 2021 by Dawn Michelle
We came to your location in Aurora and were very please with the whole experience. Mario Tinsley was awesome. He was training a young lady that day, and I saw how courteous, attentive and professional he was with our service and informative and proficient in training her to assure her success as a new employee for your store. We were pleased with our purchases, yes, I said purchases, because Mario is an excellent salesperson. Thank you again! If we're ever in the area again, we'll be sure to stop by!
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October 2021 by Alberto Morales
It was ok, didn't find it a whole lot cheaper.
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August 2021 by D Velasquez
Mario Tinsley was extremely helpful. He definitely took his time and was patient with me, constantly recommending me more fragrances and getting me one step closer to finding my perfect scent. This guy really knows his stuff. I am not too familiar with fragrances at all, but I felt very comfortable with this shopping process. Will definitely be using Mario's services again in the future. Thanks!
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August 2021 by Steven Kirinhakone
Mario was very enthusiastic and helpful.
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August 2021 by Elena Cigler
I love my perfume shopping experience at Fragrance Outlet and it’s always my place to go, whether I’m out of my favorite perfume or want to try something new or I need a gift.Mario Tinsley is exceptionally helpful and attentive! I can be very picky and specific when it comes to perfumes and Mario always pays close attention to what I like and I am looking for and he also has great suggestions to try something new, so I keep discovering new perfumes that I really like! He’s quite knowledgeable and can give you more information about the perfume or find you the right one based on description of scent or favorite notes.Very courteous and cares about his customers, making sure you leave the store happy and be back!