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January 2024 by Jason Hos
The pharmacy here is ridiculously slow! If you utilize the drive thru make sure you have plenty of gas in your car as you will be there quite a while for even the simplest pick up. Never seem a pharmacy this slow before.
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January 2024 by Ashley Cardenas
I only come here because it’s what’s my insurance covers but I’ve had them call say my prescription was ready, go and they are out of stock. The wait for drive through is ridiculous! Each car takes like 15 minutes+ got here at 3:35 w 3 cars in front of me and one at the window, now 4:07 and still waiting.
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December 2023 by Gavyn Z.
Bought a pair of headphones, and the headphones didn't work so I attempted to return them. I didn't have the receipt or the box, but had the card I paid for it with, and the headphones in hand, along with offering to put my phoje nunber in because I purchased them with my account as well. Store manager was extremely rude and refused to even try and give me a refund/replacement.
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November 2023 by O So
It smells really bad and there’s a lot of cars driving crazy and it’s dangerous
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October 2023 by Aj Moran
Brian at the pharmacy is rude and a typical narcissist. Went to get a prescription filled got everything but one. Metphormine for diabetes. wouldn’t give it to me because my insurance doesn’t cover it. No one said anything about it. If you have good insurance like I do and want to be treated with respect DON’T fill your prescriptions at CVS!!!! Horrible staff and bad people! Brian you should be fired!!!
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September 2023 by Martin 007
This morning my daughter went to the farmacy, and the pharmaceutical was very rude and impolite this is not the first time.
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September 2023 by Jenna Cannella
Love this pharmacy! Always quick, helpful, & above all- NICE.
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June 2023 by Debbie Davis
I picked up my prescription today after I walked my two dogs around the hospital. I love this pharmacy everyone is professional and courteous. Today Madhuri went above and beyond her normal duties. She made me smile and made my dogs so happy. She came back with two dog treats, which had two tails wagging furiously. It was such a surprise I am so thankful for the kindness shown to us. Way to go CVS. and Madhuri
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June 2023 by Kayla H.
Workers are extremely rude, clearly don't want to be working there and make sure you as a customer know it.
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March 2023 by Sandra M.
Pharmacy staff very cold, not friendly. Went inside today and instead of a friendly greeting, all she said was "pick up". No smile, no eye contact...just "pick up". Gave the name and as she turned to pick up the scripts I mentioned that some of those medications were discontinued.... instead of acknowledging me, she proceeded to ring up all the meds that I didn't need. When I asked her if she heard what I said, she said she did but she continued to ring it up. I had to stop her and tell her what pills I needed and what was discontinued. She stepped aside to allow the pharmacist to make changes in computer and then she rang up the pills and tossed the bag across counter to me. No thank you, no smile....nothing. Horrible customer service. taking my business elsewhere.
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September 2022 by Lauren Simmons
This review is for getting vaccines at this store (e.g. flu, COVID boosters). Milan T. gave us our shots and he is the BEST! He was so kind, professional, and all around cool. My husband in particular has trouble with needles and he had a super positive experience. I made the group appointment on CVS's website, including our insurance info, and we didn't have to fill out a single thing when we got there. I got a record of it with all the details in my email. Totally streamlined. Milan was fast and he filled out our COVID cards afterwards. Wish everything in life went this smoothly. Cheers!
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July 2022 by Wanda Faye
If you are not participating in the ExtraCare and CarePass programs what are you waiting for? Join now and start saving. You can thank me later. I share in joy.
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July 2022 by Abigail Curiel
Horrendous pharmacy. Couldn't figure out how to fill a prescription from a veterinarian and were incredibly rude on the phone. Outright lied saying they needed certain information before they could fill a prescription when I've never had a problem before. Then wanted to charge me $177 for a prescription that I've gotten for $38 in the past. Horrible and unintelligent staff.
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March 2022 by Vicky Li
Pharmacy Service is sucks. No body pick up the phone when you walk in to the pharmacy. The pharmacy department ladies having fun. What kind service are they doing it.
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March 2022 by David S.
Review is for the Aurora location on Orchard & Indian Trail. 1) Try and get through to them on the phone, not guaranteed to happen. I've tried various times and you are either from the system put on hold OR someone says, "please hold" and then either no one comes back OR the phone mysteriously disconnects after several minutes. Once, twice maybe but this has happened a number of times, extremely frustrating. 2) If you are able to get someone live, I'm sorry to say this because I'm sure there are very nice associates in the pharmacy department, however, not exaggerating, I would say at least 80% of the time, they are extremely rude. Perhaps it's the same people answering, but it represents the store in a bad light. I honestly hate having to call there but have to from time to time.