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December 2023 by Erica Smith
This was the first time I ever had Great Customers Service! Jeanette and Nick was Phenomenal!! Nick kept a Smile on my face. He made sure me and my child was well taken. Care of. I would never go to another cricket. Five stars. !!!! Good work and now I have to bring them some grifts just because the service was amazing Go Jeanette !!!! Merry Christmas ❤️❤️❤️??????
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August 2023 by Giselle Ramirez
It was an amazing visit the employees were friendly to me and everything
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July 2023 by Gidraph Githirwa
Great customer service! Nadia is great at her job and her customer service level is top notch, detail oriented and on point!
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April 2023 by Kelly Johnson
Nick was amazing and beyond helpful. The ladies working here are amazing as well. By far the best customer service I have ever received when purchasing a new phone.Definitely recommend this location for any and all cell phone needs!
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July 2022 by San Kitt
Staff was very professional and very, very helpful.
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April 2022 by Mariia Diiaz
She was amazing she was quick and help out more then people on lake st did she was very polite and professional
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January 2022 by Gabrielle Riley
The ladies working there were so kind and helpful. They wanted to help the best they can. Will always go back to this store when I am in Aurora.
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January 2022 by Alex Lawrence
Cricket need to address my network issues in my community, this is going for last 4 months have called multiple times. Was asked to go to store,network is good in store obviously. No issues with store service.
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November 2021 by Elizabeth Brown
This is who I pay my telephone bill to love you Cricket keep doing what you
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September 2021 by William Janney
The cricket retailer is really helpful courteous they are independently owned now which makes it a lot better yes they get busy yes you have to wait on something sometimes but just with a little patience it works out
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May 2021 by Michael Pascente
The associate was very helpful and nice. Helped us get back on our way.
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September 2020 by Iris Rivera
Fast service at least when I went there
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September 2019 by Lefty Biondini
I went into this location very upset, I came in from the Corp store on Lake Street where they told me they could not help me with my Iphone in transfer my contacts,pitcures ect...i walked into the store being greeted by a nice lady named Carla as she opened the door for me because i am disabled, i told her the problem and she saw that i was upset clearly and she attentively listened to me after i was done speaking she smiled and told me not to worry that she would help me as much as she could, not even 10 mins later my phone was up and running and she was able to transfer all my things that this Corp store could not do!!! Afterwards i must say i had to stay there and have a conversation with her because she made it feel as if i were talking to a family member not just a sales associate she is very well educated and very informative, she told me about the new plans and convinced me by explaining to me how if i put my credit card for my monthly bill to come out i save money on my bill, I must say this employee has got to be THE BEST encounter i have ever received! Please let her know again on my behalf how much her help from opening a door, to listening to me, to saving me money, I APPRECIATE her! Story short I WILL MOST DEFINITLY will come back to this location! thank you again! Lunch was on me and my pleasure! Thank-You! Have a Great day!
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July 2019 by katrina roberts
My experience was awesome. Greg helped me switch and I was in and out. He has great customer service.
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November 2018 by Alex Solorzano
Definitely need more associates working. This younger lady that is there is fairly nice but not very informative. They also never have the phone in stock that is wanted.
