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“My daughter got her Quinceañera dress at this location, and the biggest reason was that she could try multiple on at a time, as well as the girls helping in the background. I visited a few other places, and the employees seemed not only rude but annoyed when we asked questions. I 100% recommend this place above any other.”
“Great boots and assortment of boats, hats and accessories for the cowboy or just like to dress up in western wear.Variety in brands and price range. Located on main boulevard and with plenty of parking on the street or parking garage in walking distance. The owners take the time to help and assist in anyway. Teaching you about fit and leathers. You pick your quality and brands”
“This review is for this particular location more than J.Crew Factory itself.
Except for the one girl who kept offering unsolicited specific suggestions on what clothes would look good on me and my wife, I thought all of the employees were very helpful and actively trying to make sure we knew they were ready to help if we needed another size or anything.
However, I ended up returning everything I bought here once I did some research online and realized the Factory stores sell lower quality merchandise than the main J.Crew stores (which, apparently, is sort of the main deal with outlet malls). I suppose the quality is fine, but I felt like I was paying a bit of a premium for clothes that probably weren't premium.
So, everything about this particular location was great, but I'm not really a fan of the brand.”
“Good clothes, very good quality Boots and Hats, the attention of the girls who work in the store is excellent, they help you at all times and if you don't get something you are looking for, they get it, I recommend them....”
“Great prices on jeans and sweatshirts. Fitting rooms were clean. Staff member looked in the back stockroom for a specific waist and length pant size I was looking for. Staff really made me feel welcomed in the store.”
“This place is incredible with very knowledgeable staff. The only thing that bothered me about this particular location, is as an older newbie skater, is that as soon as I was almost ready to settle on a specific product, someone would come and take the salesperson away and tell me to speak to someone else and I would have to start all over again. This is incredibly poor customer service and says, "you are not important enough as a customer to us so we are going to interrupt". This happened five times in a period of 20 minutes and it is maddening. Not the way to find my path to spending lots of money. If anything it hurried me out of the store. So A+ for friendliness and knowledgeable staff but F for treating customers as an afterthought.”
“I always check out the clearance rack at this location. Great deals on t-shirts and long sleeve shirts. This store has very good selection. Sign up for their free rewards programs to earn $$ toward future purchases. I would like to also recognize associate Giselle. She is always so friendly and provides great customer service.”
“Great prices on clothing selection, and we'll kept store with plenty of stock, but sizes very.Sales associates are friendly, but need more training on folding clothes at the register, they get sloppy and just shove Your clothes into the bag.”
“My new favorite jean store. It's pretty much like American eagle but for grown folks. Which is not a bad thing. The jeans that fit me the best 411 jeans ?.I like the 411s jeans ?alot. The store had very friendly and helpful staff. I hope to shop there again.”
“I visited this store to find Jeans with good prices. Not only did I find what I wanted, the prices were extremely attractive, but also, the seller was extremely kind! He helped me find what I needed and gave me very good advice.
A top shop, thank you very much.”
“Excited to watch this place grow and go to the future events. Very personable staff and knowledgeable as well. Lots of dope vintage pieces. Love what they stand for and a great local place to support and stay in tune with!”
“My husband and my son bought a present for my birthday and I exchanged something personally and was my first time in this place and my experience was perfect to see many different things there, I like to wear different things. Magic place, especial things, nice employees, I love it .”
“I was in a hurry (and I know they can be annoying for associates) and I had no idea what I was looking for ? but the associate Luisa was extremely helpful and friendly and was determined to find an outfit and accessories for me ? I had a great experience and walked out with a lot of stuff I love. I'll be sure to go back when I'm not pinched for time. Thanks guys! ??”
“I just received my order that was shipped from this store. The shirt was folded neatly into the package and the packing slip had a very cute drawing and kind words written on it. I love you too, anonymous Zumiez associate, and I hope you have a great day too! ❤️”
“From Stacey Ryan . Jamie was the best stylist I’ve ever encountered. She sized me up , she asked me questions , and she brought me my dreams come true . If you are ever at Chicago premium outlet mall in aurora, Il please visit Jamie at DKNY. She will make your dreams come true.”
“The Jockey Outlet Store has been my go to for many years for my underwear needs (Uhhh TMI). I have been going to the Jockey stores for years whenever the need for replacements comes up. What's to say? I use only black Dago T/wife beater T Shirts & an occasional white Dago T/wife beater T shirt when I wear a dress shirt so the black color doesn't bleed through. For me I only get the black underpants.I bought their white low cut ankle socks before, but I don't think the quality is that good. The elastic band always fail on the Jockey socks so they will sag down or pull off completely whenever I take off my shoes or pants. Now I only buy Nike low cut ankle socks. Jockey usually has discounted prices on underwear buy 2 items and get one for free. Both my wife and I needed thangs so we were able to take advantage of this. For being frequent buyers we also get coupons for $10 off on purchases. We had 2 $10 coupons that we needed to use.”
“Store located in the Outlet, I was very surprised by its extent. The prices are attractive even if the year brand remains expensive all the same. Either way, great experience and glad to have done some shopping at this store.”
“Great deals and the staff is very helpful and always know how to find what you're looking for. All the sizes are well in stock and I always find what I'm looking for when I come here. Highly recommend for seasonal clothes as well as new trends.”
“If you are looking for soft and comfortable lingerie and hoodies, this is a great place. Visited Aerie, loved the quality and price. 10 panties for $35 best price! Fitting room clean and the girls that work there very nice and helpful. Will definitely return.”
“Came in on a busy Sunday and the staff was SO incredibly amazing. The manager Anthony was so friendly and greeted everyone. The ladies working were helpful and I loved their recommendations!! A+++”
“Great sale, clothes are inexpensive to begin with and all the employees were extremely friendly and more than willing to help. First time shopping there so I'll have to see how the clothes hold up.”
“I found amazing deals at Calvin Clean, much better than other stores selling similar merchandise. Great variety, competitive prices, and excellent customer service made my shopping experience fantastic. Highly recommended!”
“I like this store. Very clean and tidy store, I love to go because they always have great promotions and discounts and I really do like their clothes, good quality clothes. The staff is very friendly, they help you at all times, so it is one of my favorites. We will be back to this location for sure.”
“way better and less "invasive" than whatever hot rags does lmao. everything is at an affordable and reasonable price and i've had no issue with their body jewelry (i just have to look for the right "kinds".)”
“We mostly visit the gap factor in Chicago premium outlets it is good. But when I went to return the items which doesn’t fit me properly so they didn’t refund the amount back to my bank account and gave a gift card which disappointed me.”
“Its a great place to pick up inner wear for women. I got a good bargain too. The shape wear is really nice from this brand so do try if you're looking for one.”
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“This boutique has a fresh inviting vibe that keeps you coming back. The staff is very friendly and helpful, but not pushy, which I appreciate. The store itself has a calming feel good effect and it has just the right amount of product so you are not overwhelmed with choices. If you are looking for something stylish, on trend or even a basic this is your store.”