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January 2024 by Evan Mackey
Employees are very nice and helpful. If only the ATMs actually worked most of the time, but they don’t somehow, they really don’t want to hold your money ha ha.
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January 2024 by Patricia Penrod
Drive up ATMs at this branch NEVER work when using contactless, and the walk-up ATM in the vestibule requires a debit card swipe (again, not contactless) for entry. People rarely carry a physical debit card anymore. Why are the other area branches better equipped with this technology, but not this one?
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December 2023 by Lesley C.
This is the WORST branch. their ATM machines never work and once it took all my cash and didn't put into my account!!!! Just close this location it never even works or is helpful in anyway way. A WASTE of location and employees
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November 2023 by mary m.
Very poor customer service. Very long wait time to see a personal banker even with an appointment.
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November 2023 by fares alaqrabawi
3 three ATM machines drive-through not working also, the inside ATM machine is not workingThey making the back area patio for them self. They have time to put chairs and relax, but they don’t have time to manage this bank Very good
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November 2023 by Malgosia 92
ATMs always broken. Also they closed my accounts after 18 years as a customer because my husband owns a tobacco store.
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September 2023 by Linda M.
No way to talk to a person. I don't have a debit card so I can't get through their automated system. Grrr!
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March 2023 by Polish Gluptas
Figured since I got out of class early I'd stop in for what i was hoping to be a quick stop to apply for a credit card. Lady at the front told me it would be a 10-15 minute wait and I figured since i was already there no big deal. 20 minutes go by and she comes back to tell me that her banker would be ready in 10 minutes and just had to complete some papers. Another 20 minutes went by, they do not value their customer's time.
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March 2023 by Iveth T
They really need to upgrade this bank their drive through atm never works . Thats the only thing i complain about. They need newer systems
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March 2023 by Abdel Hernandez
Takes too long for no reason employees at front dont adk if you need help. Cancelling account.
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January 2023 by Kevan Mchale
It's places like this that really make you wish they're was a no star rating. If you ever need to bank with chase, You are better off leaving this location out of your choices. It's the one closest to my house so of course I will fix this location over any other location to bank with however when I'm rushing to the bank for extremely important situations just to find that the ATM is not dispensing money or allowing deposits can be a huge Smack in the face and a huge set back. They should close this location because the most important aspects to a bank account Aren't even honored here therefore this is no bank this is nothing more than four walls and a roof branded the name chase. Sad.
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December 2022 by Angelica Elias
Lines are always long and they tend to change their Saturday hours whenever they want to and with no notice. I don’t go to the bank often but when I do it’s always annoying.
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November 2022 by Maxwell Gonyea
The guy working morning shift today would rather leave customers in the cold than allow someone with a lost debit card into the 24/7 customer lobby so I could use tap to pay. Not happy with service here.
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November 2022 by Amanda Schwarz
This branch has one scary woman that works inside, That would act as if she was better then the you. She does account set ups and other things. She looks at you as if your the issue, Even though you just wanted to set an account with the bank. She will be unkind about it and kinda lazy. So I will never go back to this branch because of her creepy ways. Mean old lady. Not thanks.
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October 2022 by Candy Lynn
This branch has one scary woman that works inside, That would act as if she was better then the you. She does account set ups and other things. She looks at you as if your the issue, Even though you just wanted to set an account with the bank. She will be unkind about it and kinda lazy. So I will never go back to this branch because of her creepy ways. Mean old lady. Not thanks.
