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“Had a great experience with staff and rental process at this location. Chris (manager) went above and beyond with his communication and customer service. He was responsive and the vehicle i received was exactly what i booked a large SUV AWD (Suburban). His team that checked me in were also very polite and happy. They kept things very simple and easy - everything from booking, pickup and drop off. Thank you for making the travel logistics of my vacation painless.”
10AM - 6:30PM
14 N Ohio St, Aurora
Car Rental
“Thank you very much to the parcel agency, I am very grateful and satisfied with your service, I will continue working with you from Chicago to Guadalajara, blessings”
“I had an amazing experience at this location. Easy reservation, price true to expectation, good vehicle, no sales pitches, and very convenient and quick pickup/dropoff.”
“Excellent service everything was great clean car reliable friendly customer service is great upgraded me cuz they didn't have the full size car and a very good experience. Highly recommend”
7:30AM - 6PM
1311 N Lake St, Aurora
Car Rental
“?EDIT. So I've since talked to the on-site staff, and he was very helpful. However... the general customer service call center (the ones that your phone calls go to when the actual site staff aren't available) were unprofessional and RUDE!!!!and they will apparently just try and argue with you instead of actually helping or finding out who can help. Especially Carlos. He wouldn't even let me speak to a supervisor. He asked me why I wanted the supervisor, and then hung up on me. He was horrible. He left my mother in tears after that call. I've since talked to the supervisor. She was professional, but she needed better employees.I'm just happy that the on-site staff at both the pick-up and the drop-off locations were very nice.”
Car Rental
Car Rental
Car Rental
Car Rental
“Enterprise deserves all the stars you can give! Thanks to all that helped me get my rental for my business needs. They have really kicked it up a lot!8/29-9/1 dates”