{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
7:30AM - 9PM
4092 IL-71, Oswego
Battery Stores
“not so great at online orders. never get an e-mail or text when ready. I call after the estimated time and after a few minutes... "oh yeah it's ready".”
“I lost my keys - including my fob for my vehicle & they are very expensive to replace!I called to see if Batteries Plus even sold fobs. Compared to the local car dealership, I saved $110 by purchasing an. ‘After market’ key fob - that works just as good - it just doesn’t have the car emblem on it. It’s even manufactured at the same facility as the brand name ones! If they wouldn’t have offered an alternate, I would not have known it was a possibility - just great customer service!”
“Banan gave outstanding customer service located at Oreilly auto parts 23909 W135th street, Plainfield, Ill. I needed a winter set of blades and asked for installation at 9;00 am ( i hurt my hand making Thanksgiving). I always find the correct part in-stock when I need it and help out with servicing the car. OReilly will always get my business. JTK Morrissey”
“My 2001 Van was in an accident, and it seemed like the battery
needed to be charged every time I went to drive it. (Only about twice a month.) I inquired about my problem with the Interstate Rep. and thought it could be the battery, or that my van now had a slow voltage drain. The battery was only a year old.
I took my battery to them, they tested it, and five minutes later they gave me a replacement. My van now starts reliably.”
“I needed help cleaning my battery terminals. With with no hesitation, a nice worker came to help me. He disconnected them and cleaned them really well. He was very nice and understanding. It was really appreciated. Having customer service without a person buying anything really says alot about the people O'Reillys chooses to represent their company. Thank you again.”
“They had what I needed and helped me. I was able to make it in a couple of minutes before close and the worker was super helpful. I was able to get the radiator for my car so I would be able to make it home with my family. 5 stars ⭐”
“Went in to get a front headlight and was helped by a Hispanic young man. He was able to look up what I needed quickly and I was in and out of the business so fast. Came back to see if they could help with a fuse since putting the headlight in with no luck. A man by the name of Timothy helped me out. He was very informative and helpful. Changed a fuse for me and wanted his superior to assist him with just checking out something on my car. He asked the same man who helped with finding my headlight and he told him "We're too busy to look at anything right now". There were three registers going. He was helping a few guys and another Hispanic man was assisting taking customers as well. Timothy told him he would take over if he goes out there and this man still said no and ignored him basically. So the helpful employee Timothy said I'll look online to see if things like this happen a lot in these cars and sure enough they do. I thank Timothy for going above and beyond to help me out. It's unfortunate that his Superior thought that taking a look at my car would be too time consuming. I give that employee a 1 star. He can have better communication skills and be a little more professional. 5 stars for the employee Timothy who helped me out tremendously.”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“Normally when I come in it is just a casual purchasing experience.I was greeted when I came in but I was left speechless with the customer service Salvador gave. From in-person to on the phone, a true asset to this store.Most people who have no car experience wouldn't know the difference.I have over 10 years of working couters at AZ and Advanced, giving credit where credit is due.”