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February 2024 by Jason
Went in close to closing time and was helped quickly by the kid behind the register!! He was nice and has great customer service!
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August 2023 by trinity Silverman
They ran out of chocolate ice cream and whipped cream. You are a ice cream place and don’t offer chocolate or whipped cream? They are always out of something! ?
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May 2023 by Arif Qureshi
My small had almost nothing in it. Shameful. Around 5.30pm
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May 2023 by Mike Rylander
The front door and online says they are open till 10pm, but the doors were locked at 8:20pm. Staff and several customers were clearly inside, but they just waved us off.
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December 2022 by Karina R (Kari)
The best option I found so far for ice cream in Naperville.
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December 2022 by Karina Rivara
The best option I found so far for ice cream in Naperville.
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September 2022 by Jazzmine Lucas
Do NOT order a cake from here. I ordered online a week in advance. When we went to pick it up they tell us “5 minutes” we waited around for 30 minutes! They obviously were just now making the cake. Which whatever but the worse of all, the photo on the cake is GREEN! They claimed there is something wrong with the printer. SO WHY offer this service then? You clearly cannot do it correctly so don’t offer it especially for $42 on a 6’’ cake. ? learned my lesson, we will not be back.
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August 2022 by Shawn Carpenter
Closed with 15 kids lined up outside. Your competition is packed.
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June 2022 by Sm3483
constantly changing their hours. last week they updated and said they were open till 9:30 everyday today they have a sign on their drive thru that says they’re closed early. i go to check the website and now it’s back to 8:30. this location is so aggravating and what ice cream place closes at 8:30??
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June 2021 by Melissa Angiulo
They constantly close before their listed closing time and have an attitude about it. The 3rd time we tried to go there unsuccessfully, we told them they should change their hours on their website and they said it wasn't their problem.
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June 2021 by Jackie R.
Very bad service. Took 5 minutes for someone to even acknowledge us to take our order. Then after we paid for it they got the order wrong and we didn't realize it until we unpacked it from the bag. Also the cones we got on the side were very stale.
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June 2021 by Meme Lord Zuko
Baskin-Robbins more like robbery. Cherry wasn't good. Refused to give napkins. Limp ice cream. Wish I would've gone to dairy Queen
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October 2020 by Michelle Mcgachey
Great service
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December 2019 by Kenya Alexander
RACIST RACIST RACIST BIGOT SAM! Mistreats my children when they go because they make the shakes wrong! They add sugar/water syrup and we ask them not to and guess what....Sam gets pissed. He called the police on my daughter because she’s “trouble” for making them remake her shake without sugar water! She NEVER asked for extra “free” ice cream, she only asked them not to put so much milk in it and not to add sugar water.!! The police! REALLY SAM?! So I called to speak to Sam and he was really rude to me as well...wonder what the REAL issue is SAM?!!! I have the video Sam ...good luck with your lies!
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December 2019 by K. A.
RACIST SAM called the police on my daughter after yelling in her face! They make the shakes using some sugar water concoction and we never want that so Sam thinks that we are a problem because we ask them not to add their sugar water concoction. Tonight Sam called the police on my child because she told him not to put it in her shake. We always told him not to but today he decided that she was trouble and because she was trouble she could never come back. Instead of telling her she can never come back, he called the police. Who the hell does that? Who uses a police as a weapon against other people? Oh I know who. Sam does. What reason would he have to do that? That's really the question. I can only conclude that Sam is a racist who will never get my business ever again. When I called Sam tonight he tried to pretend that my daughter asked for extra ice cream that she didn't wanna pay for. False! We asked them not to add as much milk as they do because we don't like them running and we also asked them not to add sugar water to wash shakes. It is not rocket science.
