AutoZone Auto Parts in Aurora, IL is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the store's helpful staff, who provide knowledgeable assistance and explain issues clearly. The store is well-organized, with items in stock, and the overall experience is described as great. While most employees are nice and helpful, a few inconsistencies in customer service have been noted. Overall, AutoZone in Aurora is a reliable destination for automotive parts and accessories.
Thank you so much Axel Ramirez for coming and helped me starting up my car because my battery died. I didn’t know they had that service and Alex answered my phone call and came where I was parked to help. Thank you so much for your great customer service. I’ll make it my firts stop for my car needs.
February 2024
I would give them 5 stars, everything is fine, just the lack of punctuality that they say opens at 7:30 and it's not a shame.
July 2023
Super helpful! Christian was training an associate (great trainer), they helped me figure out what I needed. Luis assisted at the end. Awesome experience these are my go-to guys from now on.
