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May 2024 by Sandra Salgado
Worst customer service! The guy in front was hiding pretending to be working but was actually on his phone . The girls on/by cashier were too busy having a conversation to themselves never once did they asked if we needed help .
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February 2024 by Danielle Zaradich
That place was such a mess, I couldn’t find any sizes for my kids, and when I asked what size/fit was recommended so I could order online, they just walked away. 10/10 would not recommend.
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February 2024 by Shania Martinez
Worst experience ever. Everyone was beyond rude and when I was trying to look through the unorganized pants an employee came in and shoved me out her way to get a pair for someone. I simple excuse me would have been enough. Never again!
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February 2024 by Ian Knights
I came here twice in one day to explore the sales bargains that they had on offer. There was quite a choice which was great. I ended up buying a number of heavily discounted items which was fantastic. Also the help and service provided by the staff was excellent. One young man had a particularly good understanding for what I was looking for and helped me to add to my purchases. Such a shame that they didn't spray the store with their delicious "Fierce" eau de toilette any more. Is that a thing of the past?
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January 2024 by Mark G
Little bit pricey
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October 2023 by Lexi Martinez
It’s sad to see some reviews express the same issue I experienced at this location. I love shopping at A&F, I usually go to a different location or purchase online. This one time I come to this location though, I had an awful experience.It was a Saturday and right around back-to-school shopping time so of corse it was extremely busy, however that was not the issue. The cashier who checked us out was so rude to my mom and I. She was upset because we questioned why the 3 items we were purchasing weren’t coming up to the sale price listed at the tables/racks. Even after physically showing her where we got them, she gave us an attitude and argued with us about the price. Not only is it embarrassing to be argued with, but the manager was never apologetic when she was called over by her employee.It was a very uncomfortable experience and I will not be shopping at this location again.It makes me wonder how many people they do this to, especially given that the demographic of this location is people who don’t speak English as their first language. I witnessed many people before me have very little communication with the 3 cashiers working because they were so dry and rude.I’ve emailed A&F but didn’t get a response from their district manager…so they must ignore these issues the same way they ignore training their employees.
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August 2023 by M J
The cashier was rude. Typically in Abercrombie there is ONE line, and which ever cashier is available the next person in line goes. Well apparently there are new rules or this “outlet” store has different rules. Everyone was standing in one line, then a man goes and stands to the other side. The lady at the third register says “who’s next” I say “that would be me” and the man makes a sarcastic remark to which I respond the line is over there, to which the worker says “there are two lines” to which I wonder if there are three registers and a line full of several people but ONE person off to the side and they ask who’s next why ask who’s next if this lonesome man to the side is in an actual line and the only guest in that line? Also the workers provoked negative energy between the other guest and I by apologizing to HIM that I stated I was next (as I was since I was in line first and he just walked up to the side) . Everyone in line was confused, and I’m not sure if they were unapologetic to me due to the color of my skin or what but that was the most frustrating experience. This was only the cashiers, the people on the front of the store were amazing.
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August 2023 by Francisco Hernández
The clothes are of excellent quality and very good prices.
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August 2023 by Ditmar Hilpert
No good offers - lousy quality
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July 2023 by Peyton Nimsakont
Inaccurate pricing. They have items in the discount section but are not discounted, and won't budge when you get to the register, despite showing them that they were in the discount. It also wasn't one item, it was an entire bucket of socks that said 60% off and even visible from the registers where they check you out. They also refused to move it when brought up, so I'm not sure if they scammed someone else into paying too much for something they thought was discounted.
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May 2023 by TJ
The cashier was rude. Typically in Abercrombie there is ONE line, and which ever cashier is available the next person in line goes. Well apparently there are new rules or this “outlet” store has different rules. Everyone was standing in one line, then a man goes and stands to the other side. The lady at the third register says “who’s next” I say “that would be me” and the man makes a sarcastic remark to which I respond the line is over there, to which the worker says “there are two lines” to which I wonder if there are three registers and a line full of several people but ONE person off to the side and they ask who’s next why ask who’s next if this lonesome man to the side is in an actual line and the only guest in that line? Also the workers provoked negative energy between the other guest and I by apologizing to HIM that I stated I was next (as I was since I was in line first and he just walked up to the side) . Everyone in line was confused, and I’m not sure if they were unapologetic to me due to the color of my skin or what but that was the most frustrating experience. This was only the cashiers, the people on the front of the store were amazing.
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October 2022 by Pete Dieter
Terrible organization says they have a product but won’t look for it a different day someone claims what’s out is what they have checked back a week later and when they scanned it says 7 in stock but says they won’t go look for it
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August 2022 by Christopher Wood
The workers were very friendly. They approached us very nicely. The quality of clothing can justify the cost of the item. This shop location is very convenient. Good service. Wonderful place to find the perfect outfits! One of my favourite retail chains in the US.
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August 2022 by Brianna
The lady working dressing room wouldn’t let me go into the dressing room with my kid. Even though their sign said “one person OR family members allowed”. Very disappointed in the lady working she was incredibly rude towards us once I pointed out the sign. I hope they fix this issue.
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May 2022 by Gabriella Watts
Excellent store to buy clothes from recognized brands, of good quality and a variety of models at an excellent price. The employees are very friendly and help you with your purchases
