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October 2024 by Shaak Attack
Great gym but small from 5pm to 8pm no space.. but the reason for one star is had a membership. I canceled it they confirmed and kept charging the whole year. I told them check the membership I haven't been there since the date of cancel. They said what evert other poor managed business says. "nothing we can do about that sorry"
If you planning to cancel.. just cancel the credit card and save the headache
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October 2024 by Tim Y
Really dirty and no one reracks weights. Sign of an unkempt gym where no cares. Lots of equipment and has sauna, steam room and bball courts. Went once, not going back.
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October 2024 by M T
This place is always dirty, lots of broken equipment. Terrible service, items get stolen from lockers. This place is a joke. I went to cancel my membership for these and many other reasons. Add this to the list; I walked in and told the front desk attendant I wanted to cancel. He told me to take a seat and he would call Ashley because she's the only one that can cancel memberships. (because it's so hard to do evidently) I'm waiting, and waiting. A woman walks into the front desk area, doesn't say anything right away. She finally asks me if I've been helped. I told her I was waiting for Ashley. She says thats me. I said he didn't tell you I was waiting for you? She says no and doesn't seem fazed by this at all. *eyeroll*. I guess I shouldn't be surprised since they don't seem to care about anything else in this dump.
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September 2024 by Lyle Estacio
I have no point of comparison as I have not visited other gyms. It was ok. They renovated their pool now which I am not a big fan. I mostly use the gym equipment. Big space, saunas are ok. Friendly staffs, most of them.
Just today, Sep 5, 2024, I had a terrible expereince here. First time, someone stole my cash in my locker. It's locked and someone opened it. Terrible experience ever. The management doesn't even care. I will never recommend this place. Disgusting. ???
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September 2024 by Steph Mtz
Women’s lockerooms are dirty and musty. There are tiny flies in the shower stalls, the water pressure is terrible and the whole place looks like it needs a good scrub down.
Only benefit of this place is that it has a sauna and steam room which my local gym doesn’t have.
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September 2024 by Jake
One of the better Xsports I have been in. This place was clean with all the equipment working. The sauna/steam room is really nice and clean. I can’t really complain.
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August 2024 by Soltan Adzhamatov
Perfect
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August 2024 by Muhanad Jassim
Trash gym trash staff trash customer service ! It’s like they picked them off the street! Rude and the first thing they do is offending you!
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July 2024 by malcom adams
As a member I tried to take 2 kids 12-13yrs old to shoot ball in an unoccupied gym and was denied. Only wanted 20mins to shoot around but that was too much to ask for
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July 2024 by Malkaz Gobadze
Good good good
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July 2024 by Harry Brand
No air conditioning and fans hardly work
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June 2024 by Ana Fridman
You better bring your water, they don't have water fountains appropriate for people. AC is not really working. Better if you have bad vision and you don't see disgusting locker rooms.
Good location for me, a lot of machine, nice extra activities.
Wouldn't recommend this place. In my family we have 3 premium memberships and one regular, but if there are better place near by I would switch with on regrets.
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June 2024 by Georgia D
I went in person to cancel my membership twice a year ago yet still got charged for my monthly membership the next month. I now got charged my annual fee even though I cancelled my membership a year ago. When I went to the gym AGAIN to cancel my membership, they said there is a $10 cancellation fee and that I have to call customer service to get the annual fee refunded. Customer service has hung up on me twice already.
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June 2024 by J. G.
I recently joined Xport Fitness in Arlington Heights and I must say, it has been the best decision I've made in a long time. One of the reasons I chose this place is it is a well-equipped gym, pool, steam room, sauna, tanning and even a rock climbing wall! They also offer an extensive range of fitness classes led by experienced instructors (ask for PT Nicole- she is amazing, enthusiastic and passionate about helping others reach their fitness goal). Annette was my sales person initially and she is great, friendly, and genuinely concerned all your questions are answered. She set me up here and offered me the best fitness plan. All is good and there haven’t been any issues
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June 2024 by Meli G
Ive been coming here and there since february and the womens bathroom is never clean alot of garbage in the locker rooms this has been here for months now disgusting and most machines dont work. I dont understand how the manager just doesnt care.
