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October 2023 by Aaron Del Bosque
has to be the slowest service of all time ?
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September 2023 by Joelle Seymour
VERY unhappy with them.Transfered car title and registration to my kid. State charges $356 -- they charged $350 in FEES. When I asked about the $700 total I wasn't given until the end ...I was told MULTIPLE times it was fees from the state. (silly me assumed it was state taxes - even tho I only 'sold' the car for $1).. There was NO break down of the change provided until I got the receipt AFTER I paid.I understand the $60 for Power of Attorney and the $55 Credit Card fee .... and I'm ok w/ a $60 fee for the 20 minutes it took to create the forms ,,,but $120 for 20 min workAND a $60 charge on a $15 state tax and another $60 charge for a $25 state tax is INSANE!NEVER NEVER NEVER again
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June 2023 by Alena Tersova
Today-Sunday was not my day!!!I was there at 12:10pm .....I left after 30 minuts of waiting on somebody !Hmmmm.....maybe lunch time ?
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May 2023 by Zenobia Bey
BEWARE!!!!!! The staff at this Currency Exchange are shady! The staff woman used her personal cellphone and took a photo of my ID and check!!!! Then she asked if I try to deposit my check using any mobile banking devices prior to coming to the currency exchange and I said, no I did not. Next, she went to a back room and stayed for a while. I started calling her so she could come back with my personal information. When she came back she said you should have not signed it. I stated that when you cash an insurance check orny check for that matter, , you're suppose to sign it. She was acting VERY strange! I decided at that point to deposit the check into my checking account vs. continuing to deal with this crazy and unprofessional service. I hope that she wasn't trying to scam me or do identity theft. The ironic thing about all of this is that I’ve never done mobile banking using a check before so I had to call my bank’s customer service department to guide me through the process. When I explained to the customer service rep about how the lady was taking pictures of my information with her personal cell phone she said yeah you should not do business with them and to leave because it sounds skeptical.I'm reporting this currency exchange to the BBB and Chamber of Commerce. Once I find out where the corporate office is located, I'm calling them as well.
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April 2023 by Wendy
This currency exchange decides its own prices, rates, fees, and the clearly posted sign is incorrect in the businesses favor.Somehow, there are always many hidden fees not posted on the wall for check cashing and forigen money transfers.On top of that, I recently had a horrid experience purchasing tile and plates for a newly purchased vehicle.In regards to the title and plate purchase I was treated as if any question I had dispite the large sum of money I was spending, was not important enough to even acknowledge, let alone answer/explain. I should have trusted my gut and ran the other way and fast based solely on the employees' demeanor from the moment our interaction began.Please do better! The people of the community need to not be scammed when attempting to obtain their own funds or legally required items.I would return my registration and plates in an instant if it was even possible, which I can only assume is not... even though the plates remain unopened still, and the title has not been received or even processed yet. I'm sure the Secretary of State doesn't allow that regardless of circumstances such as dealing with this shady business.If my questions were actually answered (regarding fees, taxes, general pricing) I would NEVER had made this purchase.Coustomers being forced to suck up the outrageous new but not posted fees is not any way to keep or gain customers.
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March 2023 by Katarina Haro
Worst customer service ever! These people don’t know what they’re doing and can’t even read! Brought my form to get notarized and she asking me what to do! She even crossed out a line on the form. If you don’t know what you’re doing don’t do it at all. I landed up printing the paper again and going somewhere else.
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October 2022 by Eric R.
The employee answered the phone, asked me to hold and never returned back to the phone. I called back to ask if they had euros and she said yes, they had $1500. When I got there they didn't have any and didn't sell any. she said she thought they still had some. Before coming to the currency exchange, I explained that I would be driving 45 minutes to their location and she still gave me the wrong information. very rude. will never return.
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April 2022 by Todor Kobakov
The lady up front was so nice and polite, very kind hearted did the job quick and super efficient this is the place to go for all your needs.
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July 2021 by Kamil Kuzmicki
Very unprofessional staff, not following VISA merchant agreement, just because my card is sign DOES not mean you need my ID. also this place is charging extra 16 dollars for SURCHAGE for debit card fee's. would of understand a dollar or two extra. BUT 16 DOLLARS?
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June 2021 by Mike Mendez
Very good service.......¡¡¡¡¡
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May 2021 by Zack I.
The worst currency exchange I've ever been to, as my expectation for currency exchanges is already low, probably lower than DMVs. Rude staff, overpriced with unexpected and unexplainable fees for a simple transaction/notary. Looking forward to never having to come here again. It's worth the drive to go somewhere else!
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January 2021 by Mark Ternstrom
I hate going to currency exchanges for obvious reasons but I went there because i had to get new license plates and was surprised. Super professional, clean, everyone spoke great English and the customer service was better than most banks. Not kidding. If you have to go to a currency exchange go here. Also they’re next to a really good liquor store that has rare whisky.
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January 2021 by Marilia Castro
I have been coming to this place for years and they always charged me an extra fee for about 6 bucks tops for using a debit card. Last week I went to buy my sticker they charged $160, today for my husband’s truck they charged me $175.50. Now mind you the price for the sticker was $151.00, they said the dmv raised fees to $9.50 more which is understandable but what is the other $14 for?? And on top of that they want you to text them to a personal phone a picture of your I.D. Yeah this place is definitely up to no good and I will be reporting this place to the better business bureau! They are taking advantage of people and forcing people to send their personal information to their phones! I could only imagine how many elderly or even young people they have taken advantage of! Shame on these people!!
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September 2020 by Denis Radinski
Overcharging I would avoid this place
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July 2020 by Rafael B.
Durning RONA, I was able to come here and register my motorcycle... service was quick and all my questions was answered..