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January 2024 by Mike B
Amazing bike shop, amazing deals, amazing crew. They NEVER disappointed me when I come to the store for service or shopping for gear. And I love my 2006 Gixxer 750 that I bought from you guys. You got a customer for LIFE.
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January 2024 by Rob Ruppert
Awesome service department! Super friendly and knowledgeable. Had the best experience taking my Street Glide there.
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November 2023 by nicholas
Recently bought my first ever helmet at here and it was great! All the people there were super friendly and were happy to help with all my helmet finding needs whether it be fitting or a particular visor. Very happy with how it ended and the price was very reasonable. Great place to buy my gear. Will be coming back in the future!
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October 2023 by scott Nordlander
. Left my bike there needed to sell it as I had no place to keep it in Chicago I don't live there anymore. Mike got a good price for it and sold in a good Timely manner great place definitely stop by check it out maybe by a bike say hey to Mike
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October 2023 by Lola Jefferson
My friend and I had work done at the Toy Shop. They gave us weekly updates on parts they were waiting on, IF they didnt already have them in stock. They did an overall checkup, tuneup, and prepared the bike for spring riding. The bill wasn't cheap, but the work was good quality work. They called me ahead of time to go over the work needed and how they planned on servicing the bike. They gave me options for parts (new or used), and also sent an estimate over several days before the bike was complete. Friendly staff. Thorough work. Nice variety of motorcycles to choose from if you're in the market to buy. Loved the work done. ??
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August 2023 by Amar Mujcinovic
I want to become a new rider and I went in to ask questions about gear and motorcycles and they were very helpful, they let me try on helmets to see what they would feel like and gave great recommendations, they are a bunch of awesome people and I would 100% recommend going there.
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August 2023 by Liam Bachmann
Got into an accident. Drove down the street to this place. They all stopped what they were doing and helped me a lot. Repaired my bike within an hour and for a great price.
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June 2023 by Robert C.
Don't look on craigslist at their bikes. They've had their bikes up on Craigslist that have been sold for 3 to 4 weeks already and then when you call up to have them taken down they're rude strictly so rude his name is Mike and it's almost embarrassing what he said to me I won't even repeat it so don't shop with them on Craigslist
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June 2023 by Ricky Parrish
This place has to be one of the best dealerships I've ever experienced. Mike was friendly and personable and went above and beyond to help me sell my motorcycle. Laura was instrumental in helping me finish the sale before I moved out of the country. When my stress level was already through the roof because of the move, they both helped remove a huge weight from my shoulders and I can't thank them enough! I would recommend this place to anyone looking for a bike, ATV, or gear!
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June 2023 by Jim Herold
Wanted to update this review with what's happened since my first post.Upon seeing the review Mike, the owner, reached out desiring to make things right. The Ducati went back to The Toy Shop. Greg and Steve worked tirelessly to remedy the issues, and things are looking much better! I have the bike back now, and things are much better, but I've been told if any issues remain they will continue the work to make things right.A+ for the customer service, and thank you!JHI recently had my Ducati at the Toy Shop for a valve adjustment. I couldn't be more displeased with the experience.1st, they had my motorcycle for 38 days. It took way too long. It was 16 days before they got far enough into it to be able to start talking about ordering parts. This was after my talking to them on a Saturday and being told they could get to it Wednesday or Thursday.The cost of the job ended up being significantly higher than it was supposed to be, both based on what I had been told by the service rep, as well as based on a quote from the Ducati dealer.When I picked up my motorcycle, on the ride home it was regularly misfiring. I took it for a longer ride the next day just to confirm the behavior, and give the bike a chance to fully warm up. No change, there's a very distinct and quite regular misfire.I was taking some of the body panels off the bike so I could hook up a computer to it and see if it was throwing any codes or indicators of where the problem was. In the midst of taking the body panels off I found a retainer broken, and others missing.I cannot recommend the Toy Shop. I'm now in the position of trying to find someone who can fix the misfire for me, and losing yet more of the riding season.
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June 2023 by James Goldbeck
Just purchased a bike from these guys and everyone there was truly amazing. Best experience buying a bike ever. Shout out to the entire team including the dogs and cats that helped us out ? Will be back anytime I can. 5 stars well deserved.2018 GSXR 750, helmet, Bluetooth comms, gloves, phone mount leather motorcycle jacket.
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June 2023 by Greg Snider
Had an issue with my Honda ADV150, a self inflicted issue, great scooter, idiot owner. They fixed it same day for a very reasonable price.They also have great prices on gear, I purchased my riding jacket there on sale. Will go back if I need anything down the road.10 star service!
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June 2023 by nam kyun kim
Amazing team!!Check your bike for summer 2023 and before track day.I brought my bike to get frame slider installed yesterday.Mike noticed front fork seal was broke and was leaking oil.Had to leave bike overnight so Bernard, technician, can work on the bike.On my way back home, noticed bike overheating when stuck in traffic. Mike had me back in and Bernard found the problem on my radiator fan right away.Team Toy Shop went above and beyond to help me get ready for my first ever trackday. Without them, i would have probably showed up at the track and turned away after bike inspection.Thank you for your service today and looking forward to have my bike taken cared by you guys.Looking forward to take my bike for first track day. Yay!!!
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June 2023 by Omar Salazar
I rode an hour and half to get my suspension tuned here. They did a great job and the bike feels a lot better as a whole now. Worth every penny and it wasn't even expensive at all. This place has a lot of options for used bikes and huge selection of helmets, gear, and other general bike related supplies. They even have a lunge area to chill in while your bike is being serviced. Mike the owner is cool and and friendly and the rest of the staff was friendly and professional as well. They also host cool bike nights with food and drinks, so I will definitely have to come up for one some time. Thanks for everything guys!
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May 2023 by John Timm
I recently purchased a motorcycle from The Toy Shop. I got the bike I wanted at a very fair price. I was treated with respect and felt no high pressure to purchase immediately. The people I dealt with were very knowledgeable and helped me chose the bike that met my needs and desires. I will definitely deal with the The Toy Store again. I highly recommend them.
