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March 2024 by Nicholas Carella
Friendly staff, always remember my name and my order. I drive out of my way to go to this location.
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March 2024 by Irina Timoshevskaya
Really slow service.
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March 2024 by Melissa Grimstead
Our entire family loves starbucks. The baristas at this location are super nice and make the best iced coffee drinks perfectly. Iced ☕️❤️
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March 2024 by Catherina Oliva
Gigi from this Starbucks is great!! She's always with a smile and so nice and polite.
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January 2024 by LaToya
Customer service is horrible.
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January 2024 by Dan Saxman
Quick service and they don't mess up my
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December 2023 by Skyler Hawkins
I was in the Arlington Heights area recently. It was super cold outside so I decided to stop by to get a hot chocolate. Customer service was great. I don't often come to this location but if I'm ever in Arlington Heights I'll come back!
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October 2023 by Loi Diep
It’s not bad customer service but the service here is just so slow. There is always a line here and it takes a long time for them to service. I been to other Starbucks and the wait isn’t as long. Also when I got my drink, there was a lot of foam in it and I just didn’t want to wait anymore and just left. This isn’t the first time as well
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October 2023 by Emma Bloomfield
They were so busy because they had some people call off, but all the baristas were so kind and efficient. They had to manage a ton of orders and did so swimmingly. I highly recommend this Starbucks and will come back!
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September 2023 by Omar Gutierrez
Very knowledgeable coffee master Mike.But god is this Starbucks slow as F!!!!
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September 2023 by Mia Rose
This is definitely not the closest Starbucks to my house, but I will make the drive out there just because of how lovely the baristas are.
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September 2023 by José Gonzalez
So I always order from here and typically the staff here is excellent. On this particular occasion though, everything was just off. I ordered 6 drinks. 2/6 came out fine. The drink in the picture was only filled to where I show in the picture, also missing the foam? 3 drinks I ordered did not taste like pumpkin which was the only reason we ordered them. When letting the curly haired larger dude working the drive through know, he was annoyed. Which makes sense but regardless I could’ve done without the tone he was giving considering I just wanted the drinks to taste the way they’ve tasted previously when different baristas at the same location had made them. Well after the attitude and the drinks were remade they were remade wrong ? I was already annoyed so didn’t ask them to remake them again but come on guys. You’re all great people and everyone has a bad day but please try harder. And take a moment to decompress when frustrated so you don’t pass attitude.
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September 2023 by Jade k. Laveau
I am completely appalled that this place has insinuated that me or my son has harassed anyone there. I am trying to get into contact with someone there who is rational. This place is a toxic work environment and when I approached the manager Sai with legal questions, I was thrown out of the store and told she is her own supervisor. There was no one above her. We are going through something very emotional in our family at this time and these people know about it. This manager narcissisticly has seemed to enjoy using our families pain to bully and that is terrible. I heard from people that this place was difficult but I thought within reason. There needs to be less emphasis on Starbucks position in the culture war and more how to ethically treat your staff. I’m am completely shocked and appalled at the asinine behavior on managements part and luckily for them we have much bigger problems to tend to. I sincerely hope these managers learn that treating people badly for insecurities in their own lives will only continue to bring more misery their way and that they learn how to be better people and authority figures.
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September 2023 by Lori Avdoian
Really nice staff (especially the night crew!), great coffee, all the good vibes ?
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September 2023 by Brianne C.
I ordered a Vanilla Sweet Cream cold brew and the cold brew was extremely watered down or the ratio was completely off.