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February 2024 by Lebron J.
Horrible manager I was trying one of the chairs and she said "don't sit on the forniture" I don't know what she expects me to do if I can't try a chair I'm not gonna buy it horrible manager employees are nice but I feel bad for them with as they have a horrible manager
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February 2024 by Artd.nat Mar
I love this store, I never leave without a pleasant shopping experience. There is everything your heart desires, I bought boots for my little daughter at a good discount - the original price was $24.99, I bought them at a red price for $7.99. The eldest daughter always chooses her own varnishes and accessories for the shower and face. I chose a beautiful gold vase and gift boxes for myself.
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November 2023 by Arnulfo Gonzalez
Great selection of items; However their customer service is terrible.Had only one register open with over 10 people in line.The manager seemed to be gossiping instead of assisting. Over 5 different associates passed by to mention something to the only cashier, but not one person opened another register.
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November 2023 by paulo saturnino fccsa
I love Ross. Knowing how to look for good discounts
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November 2023 by Oleg N N
Good for not expensive shopping
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September 2023 by Ahmed Hafez
Good experience honestly friendly Good price ? excellent quality ?
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August 2023 by cnabueno64
Good place for clothes and shoes purse
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May 2023 by Ted Birren
Very well stocked and well organized Ross location, complimented with a great staff who helped me with a few things for a gift, I definitely give it the full five stars!
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May 2023 by Sonu Singh
Cloth ,kiting utensils and bathroom accessories are good but electronic please avoid.
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May 2023 by Theodore J. Birren (Ted)
Very well stocked and well organized Ross location, complimented with a great staff who helped me with a few things for a gift, I definitely give it the full five stars!
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March 2023 by Chabmen
it’s not bad )
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January 2023 by Brian Miller
Out of stock of about 45% on everything...guess after the holidays that's normal but tired of the supply chain excuse. I believe there only selling mostly returned stuff and people were kinda rude. 1.5 star at this location at this time. Plenty of free parking and good prices if you find anything not damaged or returned.
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September 2022 by Motunrayo Ayeni
I like it ? they do have nice home decor
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August 2022 by MG 703
This review is specifically about my visit on 4/30/22 at 4pm. I'm usually finding some items at great prices. Customer service is usually top notch. Today, both the store manager and cashier must have been having a bad day. In my attempt to return a $16.99 unworn item, I received the most blasé, unbothered, robotic service. It was quite frankly, weird, and borderline rude. I'm not sure when stores began to hassle customers who have receipts. So today, Shame on you, Ross on Rand Arlington Heights, Shame on you.
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August 2022 by Melissa Foreman
There were many different items at reasonable prices. The store was ok but things were not in order and quality on some things weren't the greatest. Was fairly clean. The cashier was coughing and didn't have a mask on and I am in treatment for cancer and am double masked and double bolstered but am at high risk for infection so I mentioned that she should be wearing a mask and that she coughed right in front of me, so she said sorry and turned around to get a mask and put it on. She did ask me if I was 55 or older and said it's senior citizen discount day and I am 57 so I was pleasantly surprised. Over all it was a good experience.