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May 2024 by lucja69
The assisting technician was very personable and caring. Additionally, she was very skilled in her job. I needed to do a lot of blood tests and she explained everything, right away found my vein and didn't leave any bruise which is quite unusual for me. I'm in awe.
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May 2024 by Mateusz Jedryczka
HAVE SOMEONE ANSWER THE PHONE SO WE CAN KNOW WHAT THE WAIT IS.
I got sent by here by my doctors, I wouldn’t have to wait 30 Minutes to have a chance to ASK A EMPLOYEE about the order my doctor sent through.
There’s no front desk. No help. They send you to website or a digital kiosk. There is no way to even TALK TO A HUMAN
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May 2024 by Anders
I was happy with my technician / phlebotimist as very professional. The checkin proceedure has been improved to automatically read your ID and insurance card (you need physical copies of both). The website needs an update to change/cancel an appointment.
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May 2024 by Karen Williams
Shari is a beautiful person. Professional, kind and patient. Very positive experience!
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May 2024 by Liz McCoy Bullock
Great location!
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April 2024 by Vishna Patel
They billed my insurance incorrectly. There is no way to contact them directly, not even their customer service answers. I cannot speak to any human to get this fixed. I will stick to the Glenview location from now on.
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April 2024 by Hock Ting
Good communication and quick turnaround time for the test results (within the same day)!
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April 2024 by Rosy Benitez
We had a very pleasant experience, we entered at the appointed time, the staff that attended us was very kind to our 2-year-old daughter. They speak Spanish and English.
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April 2024 by MICHAEL PEDERSEN
Sheri did a great job! Always very professional and knowledgeable!
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April 2024 by Jignesh Patel
They don't honor appointments. Walk ins are seen before scheduled appointments. I am waiting past 30 minutes from scheduled appointment while people are just walking in and being seen before me.
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April 2024 by Blackjack Sass
I wish I remembered her name, but the phlebotomist with the cool glasses, fuscia-pink heart pen and a picture of her cat on the wall by the door was so kind to me. I'm not the greatest at getting blood drawn (I hate the sight of it, and long needles are scary!), but we talked about our cats the whole time and it made the whole experience super easy! She was very sweet. I hope to get her again if I need more blood work to be done. Oh, and I thought it was really cool that she was able to take me 10 minutes before my scheduled time! Thanks for being so efficient and kind ?
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March 2024 by Jen R
Anna is efficient professional and kind Been coming to the Quest on Central in Arlington Heights for years and never had a bad experience
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March 2024 by Jose Cornejo
The phlebotomist, Angie, was great, as is the entire staff. She thoroughly researched the extensive orders I had and advised me on what measures I needed to take to complete my orders. Service at this Arlington Heights facility is far superior than other locations I've visited. I highly recommend Quest Diagnostics for all your testing needs.
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March 2024 by Tom Hagarty
Successful test procedures
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March 2024 by Violetta Madejska
Excellent
