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February 2024 by Sameer Kulkarni
John, the manager, is a pro in aquariums. We set up a fantastic aquarium just following his guidelines. He knows his stuff in detail. Helped us in selecting our fishes, and also helped us understand why one breed cannot go with another.A shout-out to Julisa too, who too is an expert in pet care. Thank you.
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January 2024 by Randy Cassel
No one said hello, no one was available to help..where is everyone?
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January 2024 by Alla R
Great selectionCoupons availableGreat customer serviceKnowledgeable staffNo complains what so ever!
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January 2024 by Tyler Walker
Took my dog here with Jes for grooming and it was AMAZING!!! Jes is so nice and gave my labradoodle such an amazing haircut. Would highly recommend Jes for grooming!!
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January 2024 by David Wend
Petco has the products that I use at a good price. I am a frequent customer.
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January 2024 by Louise Basgall
great store with lots of great products for the animals. the staff at this store are all super nice and helpful
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December 2023 by Alice Gajkowska
I was told I could not buy a hamster an hour before closing. When I came back the next day the hamster was gone and the employee I asked for help couldn’t be bothered to assist me with any other hamsters they had. I will not be coming back to this store. Thanks for ruining Christmas.
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November 2023 by Grace L.
I used to love coming to this Petco, but the service has just gone downhill. Everyone looks pissed off and miserable. I just went in to get some dog food, the employees were scowling at me. It's a bright and sunny day out, and I literally didn't bother anybody. Why is everyone so mad? I went to go check out and the cashier Dan rang me up. He BARELY spoke. Not even a hello or thank you. Unbelievable! With prices being what they are now, I'm not even getting deals here anymore. I'll definitely be switching to Chewy or some other way to get my dogs' food and pet products from now on. Dan, cheer up buttercup. Hope you get a hug or something
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October 2023 by Angel Cohen
Went to buy hay said on sale for 22$ which is still more than PetSmart it rang up 29$ I said it says it on sale for 22 she didn’t even go look said it must be a different bag! Went to PetSmart same bag 19$
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October 2023 by Mark Skalski
Went for a nail trim. While waiting in the room we were asked to leave so another dog could be picked up, instead of moving are dog to the grooming room. Then the groomer didn't even cut the nails because she said she couldn't because e of not being able to see the quick. Instead she did a quick Dremel and still charged us the maximum. Then we were charged for SUPPLIES which makes no sense. Then when I came home, I see I was also charged for a DONATION without my approval.
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October 2023 by JP F.
Not only do they not carry the most basic foods that you can find at every Petsmart, every pet store or grocery store, but they will give you attitude about it too. The store is far too pretentious for your average consumer. Apparently they only carry products that meet higher standards than every other pet food retailer (which frankly is not what I'd expect walking into such a dirty disorganized location....if you want to capitalize on the trend of people spending more money on their pet's food than their own, then you need a location that doesn't make the local Walmart look like the Ritz.) Plus it is very confusing that they carry some flavors of a certain brand but not others. If you have an old dying cat who is used to fancy feast, this is not the place to go to, even if it's nearby and convenient. And the attitude from the employees was COMPLETELY unnecessary and the reason for the review (that, and the limited selection... again, I haven't set foot in a Petco in decades (if ever) so I didn't know they became so upscale, I thought they were a legit competitor to PetSmart, not a niche retailer) I'm so sorry I inconvenienced the employee so horribly that they had to take their earbuds out to answer my question when I couldn't find the fancy feast display. I did not appreciate the patronizing lecture that followed, either. I knew there was a reason I never set foot in a Petco but I didn't know what it was. Now I know, and I never will set foot in one again.
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September 2023 by Muriel Marquez
well stocked selection, but customer service is a toss up. half the time the cashiers seem annoyed by my presence, other times they are friendly. my most recent visit there were three people at the cash register, all of which awkwardly stared at me as i walked up ready to check out, not a single one greeted me. i said hello to the cashier in a friendly manner, but instead of reciprocating, she just asked for my phone number and silently rang me up. my social anxiety just can't take this place ?
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September 2023 by Marisa Domian
I left the store feeling very uncomfortable today. I am a very frequent and loyal customer with multiple animals and have always gone to this location for my animal needs. I am very friendly when I come in and today while I was checking out i heard a very snarky comment from one of the female employees after I mentioned how I handle my animals. I am very disappointed. Thank you to everyone who has helped me this far.
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August 2023 by Marylin Leigh
Is a good location but they will do anything to get out of giving you a tiny discount on a toy missing an item
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July 2023 by Kristen Dugan
We were purchasing some new fish and the sales girl that helped us was friendly, knowledgeable, and easy to work with. My daughter left happy with her new fish