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April 2024 by maura larumbe
Thanks so much for the fast service removed a nail in my tire.I love the fast service with them.I appreciate it thanks so much.
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April 2024 by Hussein Nazzal
The manager and his assistant they are unorganized and unprofessional wasted my time and after a 1 hour still had no parts. It was only a air valve for one tire. This is unacceptable. I have a basic M3 hatchback Mazda. This shouldn't take long. They have no communication skills this is what upsetted me. Thank you
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April 2024 by Serhii Pleshakov
They do aligment very bad.They do me aligment twice and all time very bad
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April 2024 by Meet Patel
My Guy Leonel. He took care of the Uber inspection for me of my car. Seamless and was done in no time. I would highly recommend this place and especially Leonel.
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April 2024 by Cajethan Numfor
This is the most rapid service offered by skilled professionals that I have ever experienced. You can walk in without any appointment and still spend less time to get service.
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April 2024 by Andrea Crabtree
Great service, value, speed, and guarantee on work. Excellent business. Kenny and his staff were knowledgeable, professional, and honest. Thank you for your excellent work.
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April 2024 by Saba Mahmood
I came in on a Friday afternoon with an appointment to change one tire. For those who know the basics about car repair, you know changing a single tire doesn’t take more than 45 minutes. I waited over two hours for my service to be done. Again, noteworthy to mention that I had an appointment booked in advance.This wait time seemed to be a norm with this business because I witnessed many frustrated customers waiting and leaving. The individuals working at the front had a lot of patience and were kind; however, their customer service from the scheduling/waiting perspective really needs to be looked into.The service was fine and the issue with my vehicle is fixed.
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April 2024 by Frank Gentile
I recently dispatched one of our drivers to Mavis Tires in Arlington Heights for a routine tire inspection. Regrettably, the experience fell far short of our expectations, primarily due to the unprofessional attitude displayed by Mavis employees.Despite our clear request for a tire inspection, it became apparent that Mavis Tires had neglected to carry out this basic service. This oversight reflects poorly on their attention to detail and adherence to customer requests. As a manager, I prioritize efficiency and reliability in our service providers, qualities that were sorely lacking in this instance.Equally concerning was the dismissive attitude exhibited by the staff at Mavis Tires. Rather than acknowledging their mistake and working to rectify the situation, they seemed indifferent to our concerns. This lack of accountability and customer care is disappointing and does not align with the level of service we expect from our vendors.Moving forward, it's imperative that Mavis Tires address these issues to uphold their reputation as a reputable service provider. This includes implementing measures to ensure that all requested services are fulfilled promptly and accurately. Additionally, there should be a renewed emphasis on cultivating a customer-centric culture, where clients are valued and their concerns are taken seriously.In light of this disappointing experience, I will be exploring alternative options for our tire service needs.Cassidy Tires, renowned for their commitment to customer satisfaction and professionalism so we will be giving them a try.
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April 2024 by Valentin Tchernev
I have a great experience at Mavis Tires and Brakes.
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April 2024 by MOUNIR WILSON
Great service!! Leonel very knowledgeable helped me with tires !!Thank you!!
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April 2024 by jerold wright
Amazing service ! In and Out phenomenal workers
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April 2024 by Dustin Thompson
Kenny was great! In and out quick!
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April 2024 by Daniel Avila Barnuevo
Good service! Kenny
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April 2024 by Janette Santiago
We took Altima Nissan and they broke parts of the car
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April 2024 by Chris Hornig
Leo was a tremendous help in getting my vehicle taken care of. A warm welcome as you walk in along with quick service. Will be here again
