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November 2023 by Michael Garcia
Marquez is a stand up guy who did everything to get us the mattress we love. Appreciate the hard work and dedication to make that happen. The 5 stars are for him as an employee. Appreciate it again boss.
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October 2023 by Brad Obuchowski
Brandon was knowledgeable and courteous. No pressure buying experience. We purchased a great hybrid mattress based upon his recommendation.
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October 2023 by Katie Damore
Jeb was very informative and understood what we were looking for. He gave us great discounts. I’m very happy with our purchase.
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September 2023 by Joe Sternberg (kupajo18)
Marquez is the man! He was very helpful and never put any pressure on us to buy anything. Great experience!
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August 2023 by Patricia Stollfuss
My salesman Paul, was very helpful and answered every question I had. He was quite patient as well. He worked hard, I believe, to get what I wanted in a mattress and to close the sale. I would definitely recommend him
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August 2023 by Susan Armanetti
Best experience purchasing a mattress! Zeb is very knowledgeable and professional. I would highly recommend this Mattress firm location
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August 2023 by Carl Spriggs
Delivery people didn't wear shoe covers ... they started to put them on, spoke to each other in Spanish and then put them in their pockets. They were rude, and would not take the delivery plastic with them.
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August 2023 by K Nowak
Excellent customer support, friendly staff, got a great deal on a great mattress
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July 2023 by Kathy B.
I went here to get a metal frame for a mattress we purchased at this store previously. I thought I was getting a frame with slats to support a mattress without a box spring. I stated that to the salesman. I was given a frame with no slats which cannot support my mattress that we bought here. Now I'm told I cannot return it. I was never told that when I purchased it otherwise I never would have bought it. What a scam! I was just ripped off. No star rating is what I want to give.
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July 2023 by L Baker
Marquez B at the Arl Hts store was excellent! Very knowledgeable - steered me to what I needed, gave me good choices. Highly recommend!
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July 2023 by Mike Schane
Great place! As soon as we walked in, your sales associate Marquez helped us out. We were unsure what mattress was right for us, but after Marquez explained all about the different mattress’s we ended up not only buying one but a reclining frame too. Very impressed with the knowledgeable service!
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June 2023 by Patricia Kellen
Marquez was polite, patient. He answered our questions and showed us various “brands,” types of mattresses. He was understood our preferences and directed us to ones that would suit us.
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May 2023 by Bridget Hoolehan
Tom was extremely helpful, I wanted a Temper-Pedicure, and he explained the differences of each. I selected one with adjustable header and footer as well a massage feature. Good pricing.
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May 2023 by Tom Yount
The entire process couldn’t have been easier and all the salespeople with whom we dealt were pleasant, helpful, and knowledgeable.
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April 2023 by John Kim
A colleague recommended I go here so I did. I chose a mattress and box spring for my niece within 5 minutes. Great deals and variety what is lacking is their customer service. The young lady named Edith working there needs some training in customer service and sales. If I had the time I would’ve spent the money else where but will make sure not to return.