LensCrafters in Arlington Heights is dedicated to providing quality eyecare with a wide assortment of designer brands. The staff is friendly, kind, and generous, offering patient and caring service. The office is clean and inviting. Visits are quick and informative, with comprehensive eye exams and help every step of the way. The selection is good, with staff expertly helping to pick out frames, even explaining the benefits of different lens materials. They are magicians at repairing and replacing frames, often at a low cost and with speedy service. All prescriptions are welcome and they accept most vision insurance plans. They offer a complete range of premium lens solutions and can replace lenses in older frames. The staff's kindness is highlighted by gestures like providing free trial contact lenses in a bind. Customers report great experiences, feeling impressed and excited for new glasses, and confidently recommend the place for good service.
Jackie was awesome. She was very helpful and took her time with me. She is always a pleasure to work with when I come into the store
August 2024
Maria was the best! Maria helped me every step of the way. I now have a repaired backup set and a perfectly picked out new pair! Maria helped me get a pair of glasses that make me confident to get out there!
August 2024
I had a great experience at LensCrafters Arlington Heights! Everyone was friendly, the office was clean and inviting and the visit was quick and informative! I had my eyes tested, glasses picked out and ordered all within 45 minutes ?