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February 2024 by Lefai K.
Your typical kohls. Now they have Sephora in them. On this quiet Monday evening, the store was super quiet and clean. Brands are what you expect as well. They got Nike, Vans, Adidas, Under Armour, to name the athletic wear. All at discount processes.
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February 2024 by B Schneller
not happy since they took out one of the checkout areas and combined it with customer service, however they seem to have extra employees availabe if needed to speed up the customer service and check out at front of store. Valerie at the service counter gave us excellent patient customer service.
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January 2024 by Олена Кобзар
Small assortment. Everything is the same
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January 2024 by Rochelle Brown Rainey
Nice woman at customer service.
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January 2024 by Bill Heimann
Good value merchandise ....Pleasant and efficient check-out personnel
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January 2024 by CarolAnn Desai
Really need more cashiers because of long lines!!!!
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January 2024 by Eric B.
I am SO done with Kohl's and their deplorable customer "service." Seems as though this chain perpetually promotes their "Biggest sale of the year!" and "Lowest prices of the season!" My Missus found an outfit she wanted to purchase, but it was too small - she needed the next size up. Riffling through the disorganized racks, she could not find any in a larger size and there was absolutely no one in that department to ask for help. We spotted a worker in a nearby department, but her "help" amounted to pointing us towards the Customer Service desk. Once there, we waited in a long line that moved glacially. Finally, a rep grudgingly looked up the item on the computer, told her they had no other size in stock, and no other nearby store had it, either. But ... it was available through Kohls.com. Now, if Kohl's cared the least about customer retention, the rep might have said, "No problem, I will be glad to order one for you, and I'll text or email you when it comes in." Nope! Instead, she suggested that my Missus go on the computer and order it online herself. At the full non-discounted price PLUS shipping. Moreover, the store coupon she wanted to use was not valid for online purchases. Screw it!
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January 2024 by Teresa J.
Store is very clean and merchandise well laid out. BUT the store didn't have any heat! It's 13 degrees out and no heat. Checkout said it's been that way for a week (during the polar vortex) Corporate needs to think of their employees and customers
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January 2024 by Rocchina Zaccaro
It was fine just open more registers when busy.
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January 2024 by christy martell
I was looking for 2 specific items & they didn't have either 1, but they did have 1 in a different color, so I got that
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January 2024 by Jean Yves Niedzwiecki
Great products, sales and service. I highly recommend this huge store.
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January 2024 by Bexultan Muratov
Everything is there
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December 2023 by Dave F.
I was hoping that these people had more sense that they actually do!! I was expecting that DANGEROUS shiny tile that you can see in other peoples posts to have been replaced with SLIP RESISTANT flooring thats MUCH SAFER. Il bet a lawsuit when someone is seriously injured will convince them. When I was in high school I slipped on a floor like this, was knocked out & had a concision from hitting the back of my head on the tile that was laid on a cement slab. Ever since then I have been aware of dangerous floors like this. I couldnt imagine if an elderly person fell on that floor like the one I did FYI.
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December 2023 by Beth Nudelman
I had a very successful experience at Kohl's today! I found exactly what I needed in 3 different departments, and Valerie at Customer service was very helpful, friendly and kind!
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November 2023 by Neelam Babbar
Kohl’s during Black Friday offered an extensive array of products, showcasing a commendable variety. The deals were attractive making the shopping experience worthwhile. However, the downside was the significant rush, reflecting the popularity of their offerings. The checkout process suffered due to long queues, potentially impacting the overall shopping enjoyment.The holiday spirit was palpable with an abundance of Christmas items, catering to those eager to prepare for the festive season. Additionally, the presence of a Sephora section added to the allure, providing a diverse range of cosmetics for shoppers to explore. Despite the chaotic atmosphere, the availability of diverse products and enticing Black Friday deals made the visit to Kohl’s rewarding for those willing to navigate the hustle and bustle.I enjoyed and gathered many deals today
