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August 2023 by Kathleen Patel
I have NEVER had a bad experience here. The pharmacists and pharmacy technicians are all so knowledgeable and willing to help. What a refreshing change!
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June 2023 by Rina Salvos
Very nice service
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December 2022 by MARY P.
Depending on who you talk to, you get a different response. This seems to be a habit. I had a px called in around 11 a.m. i was present when the px was called in. . I go through drive through around 3 pm to pick up. They don't have it. I leave. Not surprised because this is common for them. Then after 10 minutes, I call them as to where is my px? She puts me on permanent hold. Then the line hangs up. I call back, same thing. I call again & this time it was called in " a few minutes ago". An obvious lie. I rip into them about their incompetence, now she tells me the pharmacist has to verify a dosage. Pharmacist had 4 HOURS to do so. Or how about calling me & telling me if there's a problem or calling my doctor instead of forcing me to go out, when Im sick for nothing!!!!! They're too busy focusing & pushing covid shots & other immunizations to actually focus on getting their $hit straight.So they can keep my px, I'm not going back. I'll get it @ CVS.Get smarter employees that actually want to work.
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September 2022 by Stanze Smith
Average
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January 2022 by Jess M.
Hey Jewel, if you're going to put a sign saying that masks are required regardless of vaccination status, then actually enforce that rule. Otherwise, take the sign down because it doesn't apply to your store and hasn't since the beginning of the pandemic. A large portion of your shoppers aren't wearing masks, and several of your employees are acting likewise. I don't appreciate walking down aisles where others have sneezed into the air, during a pandemic with increasing infection rates. Wearing a mask is the antithesis of what a personal choice is. Other stores can station security guards, managers, or sales associates at doors to monitor it. With all the profits you've made, why can't you? Lack of covid safety aside, train your employees. Do better at checking expiration dates. On multiple occasions, I've seen extremely expired food still on the shelves. Nobody knows where anything is, your newer cashiers don't know how to do many of the register functions, and your baggers overload the bags and put things together that shouldn't be in the same bag. Bread and heavy boxes all crammed into 1 bag, 3 bags of chips crushed and broken being squeezed into a single bag. It's fine to hire teenagers and it's great that Jewel is open to being the first employment opportunity for so many high schoolers, but train these kids so they can actually perform the job they're getting paid to do.
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December 2021 by Ethan E.
My friend was working here a few months ago (September-ish), and unfortunately became homeless for a a brief time. During this time, he says "the a****** manager fired me for no reason." I cannot condone firing a homeless person. He did nothing. He is back home again, but he was really struggling for a while. While I will continue to patronize other jewels, this location is forever blacklisted in my mind. SMH
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December 2021 by Chelsea M
I rarely go to this location but I walked in last Thursday at lunch to see if the had Covid boosters available. They did! It was pretty busy, so I truly feel for the pharmacy staff. They were so friendly and patient despite how busy they were. They managed to squeeze me in and the woman who was doing all the shots was SO NICE. I don't know how she was still that friendly, reassuring and professional. I would have been so frazzled. Also I barely felt anything, she was clearly great at her job.This is an unconventional review for me, I mostly focus on food. But I was very grateful for this positive experience in these trying times.Also I got a 20% off coupon! #winning! You have to stay in the store for 10 min after but they say you can shop if you want, I just browsed the books and found a sweet ride nearby. But I'll be back to Jewel for some groceries for sure!
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July 2021 by Thomas B.
It has truly improved over the last year and helped get us through the COVID panic of 2020.
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July 2021 by Suzanne von Leuschner
Trying find m lost kitten Seen June 2 in the parking lot by the clothes dumpster
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February 2021 by Roger Czajkowski
I want to thank the pharmacy at1860 S Arlington Heights RD and especially Tina Emmerson for guiding me through the covid 19 vaccination process. I couldn't have done it without them.
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December 2020 by M S.
Terrible online service! Amazon, Walmart and others you can set up an account and then ship too another person Jewel- you can only ship to yourself! So I set up account using recipient address but my email, phone and credit card When I ordered all items were available. I chose NOT to allow substitutions because some people prefer BRANDS! I didn't want them When they shipped the order - 4 items all of a sudden NOT IN STOCK! Never again
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December 2020 by BB B.
11/2020 Have not visited this Jewel in quite some time. But found it very clean and the staff extra helpful. It was on a holiday weekend and they were great. Found what I needed at a good price. Will be back.
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July 2020 by Cmiel Cheryl
More than ounce in the past 6 months stock items were put on the wrong shelf with the price mid-marked. When brought to managements attention nothing was done. The customer should get the price posted and when we have gone back into the store the item was still mis-marked and not corrected. I believe that this is unfair to the customer as management should have taken the time and steps necessary to rectify the situation.
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June 2020 by Michelle Ware
The bathrooms are so dirty. I used it before I shopped BM all over the walls and floor I didn’t feel comfortable getting my groceries there because the bathroom was so disgusting with COVID going Im reporting them that is so sick
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June 2020 by Derek2k
I cannot believe how many bad ratings they have. Ok I've gone here for at least 3 years at least once a month and know everyone who works here. They do a fantastic job and get things done quick even when you show up last minute like me and they are busy and understaffed they still get my order done in 15 mins tops. C'mon people be realistic here and honest. If you don't like it try going to Walmart like I used to. they are overstaffed yet I've waited legitimately 2 hours and more for an easy refill when I call hours ahead of time and days ahead of time. Go ahead go there. Keep up the great work ladies!
