-
January 2024 by Jay Purdy
I drove two hours to pick up a Gretsch guitar, a 5150 amp, and a couple pedals. The friend I went with was looking at a Reverend guitar. While looking through their inventory, we noticed SEVERAL new guitars (as well as used) that had pushed in pickups and damage. There was a guy blaring his metal playing abilities on the same guitar and amp for the hour and a half we were there and was more focused on looking around to see who was impressed than purchasing. No employee asked him to turn down or offered any help (giving him a friendly nudge). This prevented me from being able to try the 5150 next to him I intended on purchasing. They seemed under staffed and frazzled. The younger girl who was working was very friendly and was the only redeeming part of our visit into the store. I’m taking my business elsewhere!
-
January 2024 by Reba Bustamante
Awesome place. Meet Onyx ?
-
January 2024 by Wristband
Great service!
-
January 2024 by Greg S.
Very helpful staff over the phone and in person
-
January 2024 by John
Only been there once, right off the expressway, plenty of parking. Went on a Monday about a half hour after they were open. Was surprised by how many customers were in store, Monday you it was a couple weeks before Christmas, but I called before to make sure they had what I wanted, took a few times but someone finally answered. Went there waited about 10 minutes to be waited on, got what I came for. Easy peasy....
-
January 2024 by Puspita Chatterjee
Very nice
-
January 2024 by Martin Johnson
I purchase many guitars and equipment at the Guitar Center in Arlington Heights. They always treat me good.
-
January 2024 by Michael Biancalana
Great selection and good informed employees to get direction from
-
January 2024 by Johnny Tuxedo
When you hear bad things about guitar center, this is the store being spoken of.
-
January 2024 by Maiku Miyazato
They carry great products.
-
January 2024 by Mr Kody
best music place
-
January 2024 by Johntendo25
Easy to find stuff I need for my guitar needs!
-
January 2024 by Miki Chicago
Great place???
-
January 2024 by Camou Flage
Minimal in-store stock, no customer service and dirty carpeting, none convenient entry to parking lot
-
December 2023 by Joseph Ghesquiere
After walking into the center, I tried to get someone’s attention because I don’t know much about guitars and we just bought two for our boys.I came in to buy them a bunch of accessories and have the strings on their guitar replaced. Three reps were in a conversation and were annoyed when I interrupted them for help…as soon as they heard I needed strings they pointed to the repair desk and lost interest in the accessories.The repair guy wouldn’t lift his head to acknowledge me…then one of the reps came in with an issue on another guitar…after helping him he went right back to his work…now slightly annoyed that I was trying to get his attention.I chose to leave, figure a local shop might care a little more.