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March 2024 by Mary Connolly Cardwell
Everything here is great! And delicious!
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March 2024 by Joan
The posted store hours are not the hours they are open. This has happened twice now. I come when the store is supposed to be open and there is "be back at . .." sign on the door. So you get to wait 15-20 min. for the girl to reappear. She then disappears into the back and you get to wait some more.
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January 2024 by Tatiana B
I really like this store. They have many choices available, always a couple of promotions and deals going on. The staff is extremely friendly and ready to help. I like their displays too. Great place to pick up presents for friends and family out of town and holidays gifts.
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November 2023 by Judith Olszowka
Decent selection. Smaller size store than I'm used to. Staff was friendly.
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January 2023 by Christy Masters
Their milkshakes and ice cream are really good! Their flavors are flavorful. I also love how they have a beautiful outdoor setting with a butterfly habitat and a gazebo to chill in while you are enjoying your ice cream. Definitely worth it to come here!
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October 2022 by Alex A.
This is a small store adjacent to a couple other storefronts in the downtown area. It was my first time there, going specifically for a certain product I heard about on Spotify. I pretty quickly found the product and was assisted by a middle-aged, blonde-haired female associate for the checkout. Repeatedly, she tried to upsell the product by mentioning a discount if I bought more, after I expressed I only wanted one. After continually going on about it, her final comment on what I was paying for while in the process of checking out ultimately makes me regret buying anything there at all. While the store had the product I wanted, and it was quite delicious, I won't return to this store with the uncomfortable environment it may be.
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June 2022 by Michael Vitaioli
Expensive!
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May 2022 by Edward Michalski
It was four days before Easter, and their inventory of all the chocolate bunnies was very plentiful. Got what I wanted. Their chocolate is the best.
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January 2022 by Karen N.
This is my go to store for Fannie Mae candies . They always have a large selection of candies and pre-packaged items. The service is always outstanding and I always look foward to the complimentary piece of chocolate.
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December 2021 by Donna J.
My sister went to this Fanny May right before Thanksgiving 2021 and made a big order for Christmas my mother had her order a 2# box of Fruit and Nut for my dad for Christmas. My father passed away Dec 6, so my family opened the candy on the 7th for each of us to eat a piece of my dads favorite candy. We found a lot of the top and the entire bottom layer filled with only cream filled and jelly filled candy. My sister went yesterday 8th to tell the store to tell them and to say they should be more careful when packing. They asked if the box was completely intact-really? How would we know if we didn't open it? All anyone could say I'm sorry. Get smart no one expected you to give the $60-$70 refund. But at the very least I think a #1 box of Fruits &Nuts should have been offered for the nearly half box of cremes which by the way are cheaper. Bad customer service. The large order will not be repeated ever. Why should we be loyal when you don't do the right thing!
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December 2021 by Scott Gromoshak
Fannie May is still the best ever. Service has never dipped in the 30 years I've been going. Way to go Fannie May
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December 2021 by Carrie Cramer
Love this chocolate store!!! Who doesn’t love Fannie May?!?
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December 2021 by Joan Rubin
Nice to see they are still around. Have old time favorites.
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September 2021 by Donita Backlund
I was there to purchase candy for my cousins to take back to California with them. They requested Mint Melt-A-Ways but they only wanted the the pure chocolate ones, not those that have the green coating. The young lady (very personable) working there was more than willing to create 4 one pound of just the chocolate ones for us!! While she did so, we looked around and found quite a few candies in commemorative boxes in various Chicago landscapes and baseball teams. We spent a good hour in the store and had a great time while we were there!!??
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August 2021 by Shannon McGuire
As always, the best candy by far. My favorite store ever and Jill, who helped us today, was just the kindest! Great service and so helpful. The best experience!