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February 2024 by Nazib Choudhury
Been here a couple times and each time has been better than the last! Car is always clean and in good condition.Shoutout to Sydney for being an amazing manager who's been great at taking care of my concerns if something comes up!
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January 2024 by Jalil Ahmadov
They didn’t refund my deposit. And I am calling and waiting in the line 15-20 minutes than they hung up the phone. If you guys too busy, just hire someone for answering the phone calls, customer service is 0.
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January 2024 by Faisal H.
Great experience at this location. Most of the enterprise locations and associates try their best to be as helpful (even though they don’t mean it) but Sydney here truly went above and beyond to situate me in a car on a bad winter storm snow day when every other location (specifically Hanover park which sucks) was giving me the run around and empty promises, her sincerity is commendable I saw her helping other customers while I was waiting there. Kudos to enterprise management for bringing on strong customer service oriented managers who are keen to help.
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January 2024 by John L.
I can't say enough good things about this location. They do try their best to help you out. I will continue to rent from this place in the future. The manager is fantastic and cares about the customer.
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January 2024 by Dawn Johnson
Sydney & her team were great! I needed a rental quick & they worked with me & made it happen! Highly recommend!Awesome service!
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January 2024 by Rosa Avelar
Everything went smooth from beginning to end thankfully during this holiday season. Had no issues at pickup everything was explained thoroughly and was able to drive off in a minivan. The minivan was great the only thing that didn’t really work were the windshield wipers but did mention this when I returned the van. When the van was returned it was also quick and simple. Customer service were very friendly and just made things easier. Will definitely rent another vehicle from this location.
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January 2024 by Steve Chirello
Great experience every time. Easy in, easy out with reasonable rates.
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January 2024 by Carl Spriggs
Staff were friendly and knowledgeable, and I appreciate how quickly they got me in and out with all my questions answered.
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January 2024 by Dheneswaran Annadurai
Manager very rude
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January 2024 by frank vitale
Top notch. They made the process very easy for me. I appreciate everything they did
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January 2024 by Adam Eichorn
Consistently great service. Nice vehicles, polite associates, fast and convenient check in and out. Highly recommended.
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January 2024 by Jim Boss
Efficient, friendly staff. However, car was given to me with only ½ tank of gas, yet I was to return it full.
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December 2023 by brook davis
I was able to book at this location last minute due to Beth’s assistance and making sure I got the car I wanted. Beth went above and beyond to help. Beth made sure I had all the appropriate documents before arriving and even stepped in to help make sure the vehicle was sanitized before she gave me the keys.
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November 2023 by Beth
The Enterprise in Arlington Heights goes above and beyond to help their customers. All the staff are friendly, attentive, and very helpful. I would 100% recommend this location as an Enterprise you want to work with.
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November 2023 by Wilson Yuen
I've used Enterprise for years, because I can always count on great service & good pricing. Staff are always helpful & friendly.