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January 2021
Just went in to check up on the status of a check that hadn't cleared. I was told it will take 8 business days cause I'm a new account. I don't feel like much of a citizen right now. Looking forward to closing my account here. On a positive side, the greeter was very nice and made me feel good when I walked in the door
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September 2020
Run as fast as you can! This place is text book how to provide bad service! They don't answer their phone and there no way to make a appointment! When I went on they said call or go online! When it didn't work I call 800 number and was told go to branch! Any other place is better choice!
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May 2020
Terrible service. Unreliable exterior ATMs - eats checks and the branch is incapable of helping you retrieve your check. You have to call the 800 number to begin an investigation. And Citibank gets 45 days to figure it out. In the meantime you're out the money.