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May 2024 by Bek Salizhan
This branch worker pretend busy as long as after 2-3 pm thing. I went there two times to open a new account... Just ???
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April 2024 by Kris Carter
Great customer service!
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April 2024 by Blissful Artist
Customer service is terrible here. Opened up a new line of credit for a balance transfer and spent 2 weeks waiting for it to clear then the transaction was cancelled altogether. They also never answer the phones.
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February 2024 by Emblem Palacios
They send calls directly to voicemail
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January 2024 by Anees Mohammad
Absolutely terrible bank and this branch teller and manager make you feel as second class citizen. Went to deposit small amount of cash into my wife account. Despite the fact I had her debit card with me, we had same address and last names, I have Chase credit card, she refused. Asked me to go to Jewel get a cashier check and then deposit. Manager said I maybe doing money laundering and therefore my wife had to come to deposit herself. Oh really!
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December 2023 by Paul S.
terrible i tried motorize some papers 3 times already nobody have time looks like they don't care about costumers very disappointed for this location
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December 2023 by Marek Kowalczyk
Customer service is extraordinary here
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October 2023 by Tiger “Tiger” Tanaka
Terrible experience. We tried to send the money to overseas bank. We had to visit 3 days to get transactions completed. Then, a week later, we got email notification saying it was not successful due to security issues. Still reason unknown. Worst bank service we have ever experienced.
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September 2023 by Shauna Lockwood
Ruba went above and beyond to assist and was very friendly while doing it
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September 2023 by Maasal Mohammed
I encountered the worse service there!No one is interested to help!
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September 2023 by HLM TRANS INC
Friendly staff, good service. First time was in Chase, and Sofija took me through whole processes. She was very kind, helpful and amazing person.
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September 2023 by X Y
This chase has gone downhill. Twice they've given me the wrong deposit amount! The staff is terrible.
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July 2023 by JP Fleck
REY. This review is all for REY and I couldn’t find this branch on Yelp.He worked the drive through banking on Wednesday July 12 2023 around 1145am when the ATM I drove through acted like it gave me cash but didn’t. If I could attach a video, I’d show you what I mean. NOT COOL, ATM. Trying to steal $300 from me. So I backed up while having a panic attack because I don’t know about you, but I can’t afford to have an ATM eat $300. I had already gotten the text notification that the money has been withdrawn and I had received no money. So I pulled into the drive up lane closest to the bank so I could scream at a human being, and that human being happened to be REY, and he was so cool and collected and calm and got everything under control, reassured me that I did not get double dipped when he gave me the money that the machine did not, apologized on behalf of the machine, and even offered me a lollipop. It was not at all patronizing. It was actually very reassuring. I’m a middle-aged woman who was having a panic attack, so he should win every customer service award in the book.And BTW…… this was the second time that Chase ATMs have said that they gave me money when they didn’t. The first time it was only $40 and I was in a hurry so I got screwed out of it. But $300 was not gonna fly. That’s a CHASE issue not a REY issue though, so REY gets five stars.CHASE, give that man a raise ……. and fix your ATMs!!!!!!!!!!!!!
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June 2023 by Deyanira Trejo
Almost no help in Spanish, too much wait for some help with a notary and very rude and not at all friendly, Thank you!!!
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April 2023 by Olivia Jalbrzykowski
I do not think I’ve ever gotten treated as badly by a chase teller who was greeting us as I did here. I have been a Chase customer for the last five years and I’ve never had issues in the past. Today, I was greeted with sarcastic responses and looks as if I did not know what I was talking about. Finally, I ended up talking to someone who was the branch manager, who service skills needed work due to the fact that it seemed like he was talking down to us based off of our appearance.Would recommend using a different branch.
