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August 2024 by Mark Bookman
I took my muscle car to Barnes to address an overheating issue. The car was recently restored. Prior shop did not install proper radiator set up. Chuck came up with a solution and had new fans installed. Additionally he identified a number of other issues which needed to be repaired. Prior shop did not install these items correctly. Car is now running and riding great. I will definitely use Barnes again for future repair needs.
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July 2024 by Oly Marin
Not to be trusted, I was deceived and lied to. If it was possible, I would have given them a no star rating, There was nothing redeeming about my transactions With Barnes automotive.
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July 2024 by Dave Pappa
DO NOT BRING YOUR VEHICLE HERE!!!! I brought my Jeep here for some work. They looked everything over and recommended several other repairs. I agreed, costing me $3500. The next day after picking it up (it was also filthy compared to when I dropped off, which I was willing to overlook) I took it out for a ride. I had a hard time starting it and as I was driving the check engine light went on. I then experienced a loss of my brakes. Luckily, I was in a parking lot. I got it stopped and watched as brake fluid poured out. I had it towed back to this shop. The next morning, I told them what happened and they showed no concern that I could have been seriously hurt or worse. They looked over the Jeep and they said to fix the check engine light would be $360. They came straight out and said it was a result of the “hard time” they had making one of the repairs but still wanted to charge me to fix it. They also kept blaming the broken brake lines on being rusty, even though they did work on all my brakes and my braking system. They said, “it is 23 years old, this will happen”, and did not acknowledge the fact that they have made it 23 years with no problem but somehow mysteriously burst the day after they worked on everything. They suggested I have them replace them for an additional $1300+. I currently have the Jeep at home. I have filed a report with the Better Business Bureau and will be contacting the Illinois Commerce Commission after the holiday. After the holiday, I also plan to contact a lawyer and another mechanic to go over everything that needs to be fixed because of them and make sure they actually did the other repairs. I then plan on filing a lawsuit to cover everything, including repairs, tow costs, transportation costs and any other expenses resulting in their negligence.
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July 2024 by Joel Bosso
Chuck and his team at Barnes saved the day when my vehicle broke down late on a Saturday. After hours tow and repairs completed with OEM parts in a reasonable time. Good realistic updates on estimated time to have my vehicle repaired.
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June 2024 by James Flood
Shop is always in pristine condition. Mechanics knowledgeable and excellent diagnosticians. Communication throughout the process of repairs and upgrades was much appreciated. My 65 chevelle has never run better
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May 2024 by Scott Bryan
Doug was EXTREMELY helpful! I HIGHLY recommend.
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May 2024 by Frank Fox
Nice place fixed my vehicle able to get it back before work
Take it back checked the air filter broke one of the screws didn’t replace
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May 2024 by Kerry Burkoth
I contacted Barnes automotive to replace the mufflers on my 2019 corvette. From the start everyone at Barnes was very professional, from the schedule to the actual work. When I picked up the car the job was done to perfection and the car was clean and running great. I would recommend them to everyone for any type of repairs.
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April 2024 by Gary Holzer
Had a great experience with Barnes.
Brought in my 2020 Sierra 3500 HD for a fuel tank upgrade from 26 gal. to a 62 gal. capacity. They ordered the tank and the install went great. I highly recommend using them for all your automotive needs.
I worked with Chuck. He is very knowledgeable and helpful.
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March 2024 by Bruce Bruce
Chuck and his team are reliable, thorough, and very professional. Emphas on thorough. The fix what needs fixing and trouble shoot for possible or likely upcoming issues. We’ve been customers for years.
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February 2024 by Paula Pollman
Chuck/Doug and the team are a great team to work with for a professional job. It was performed in a timely fashion with a reasonable price. My husband can't thank them enough for the great job they did. If you want work performed by knowledgeable people who are honest and hardworking go to Barnes Automotive.
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February 2024 by Jay Mandel
They are doing a complicated re build on my 63 Lincoln. I am so impressed with the results and the attention to detail.
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February 2024 by Jeani Travis
I have been to Barnes a few times now, they are friendly, accommodating, and knowledgeable. I truly feel comfortable bringing my car there.
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January 2024 by Ibrahim Karabulut
To start, this shop charged me almost triple in labor compared to other shops. They repladed my faulty part with the same part that is known to go bad on my car and tried to upcharge me for an absurd amount of money for an extra assembly that is not needed. I have already taken my car here 3 total times and left with nothing but issues with the car shortly after my "repairs" Avoid these people at all cost.
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January 2024 by John MacBride
They were quick to help with my issue, quick to solve it, and very sharp mechanics
