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November 2023 by Xiomara Hernandez
Recomiendo, al sr Javier Prieto exelente la atención y habla español.
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October 2023 by Sand
Tienen servicio en español, muy buena la atención que he tenido excelente experiencia en esta sede
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August 2023 by Tatiana
Karla was amazing on both of our visits. My mom was opening her first bank account and she made our process super easy.
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July 2023 by Pete Karabatsos
Worst customer service. Can not get an answer from anyone.
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June 2023 by Paul Dome
Wow, Bank of America worst institution.At the branch because the OTHER BRANCH which was empty told me they had appointments later and couldn’t help me NOW.So they made me an appointment here ….Waiting one hour Past a banker finished last customer 30 minutes ago then left and disappeared while more guests have been waiting longer than me.Slow as molasses. Not helpful. This environment breeds dull brainless humans
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January 2023 by Tammy Sopoci
They want your business but no customer service at all. Long wait times inside do to the drive-thru being closed down. If you pay cash to pay a bill they put your license number in their computer system and demand to see ID. Even for the amount of $100.00. Beware.
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January 2023 by Dann G.
FYI You will need an appointment if you want to cancel your bank account with Bank of America. Complete waste of time!!
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December 2022 by Tim kelly
It’s the worst branch I have ever visited, slow not professional, go to a different one !
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September 2022 by Vitalii Pryimak
5 stars to Karla Rodriguez Dima’s.She helped us to open already 2 personal accounts. Very knowledgeable and polite. Thank you.
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September 2022 by Mark Silver
The worst BOA branch in America. No staff. They couldn’t care less about your business. Go to Schaumburg near wood field. This branch should be closed and the manager fired!!!!!
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June 2022 by Zachary Z
There’s a lot of bad reviews on here but today I went in and had a pretty good experience. We didn’t have an appointment but they squeezed us in and the woman who helped us, Elizabeth, was very nice and informative. She gave us all the info we needed and walked us through different types of accounts.
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May 2022 by Fusion Home
It was nice to meet Karla at this BOFA brunch. She is very professional, kind and helpful person. She provided us with a great professional service, fast and accurate, nice atmosphere, cordiality and honesty in service without unnecessary questions and doubts.
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May 2022 by William Foulks
BOA is the worst bank ever and their customer service is just as bad. I'd cancel but I can't get through to do it. Constantly on HOLD. I got to this branch and Im told I cant cancel and Id have to wait an hour to be told that. Thank you LESTER (MGR) for nothing.
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January 2022 by Aktilek Tungatarov
Outstanding service. ?? Very attentive and helpful team. Special thanks to Aparna Sarma. ?✊
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December 2021 by Lindsi Smith
Never open account very bad service manager never look so long line we pay for but not getting service very bad management
