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November 2023 by Yuliia L.
Had to wait because the cashier couldn't find receipt paper to give a receipt for customer in front of me. Was also rude & talking on the phone with someone. When I asked if she could check us out on another register (the customer in front of us already left and did not want his receipt anymore because it was pretty long) she responded very rude "that's what im saying". At the end I said thank you, she didnt even say anything back. No "thank you" or no "have a good night". Very bad service!!!!!!!!!!
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October 2023 by Grace L.
Edit: everything below still stands. I recently went to the CVS in Rolling Meadows for their minute clinic to get some blood work done. The experience was the polar opposite of this terrible, miss, managed, Walgreens location. Even though it is a further drive from my house, it saves me a lot of stress and headache. At the CVS minute clinic, they were extremely professional, thorough and most importantly, friendly. I will continue to go there in the future, and I highly recommend CVS instead. ------ Original review: Most unprofessional pharmacy staff. A disgrace honestly. It was pretty busy when I went in for a scheduled flu shot appointment. There were a few people ahead of me and even though I got there ten minutes early, I was checked in five minutes after my appointment time. No worker made eye contact with any customer, we're visibly annoyed, frustrated, rolling their eyes at everyone. This one younger lady in blue scrubs and yellow crocs, long black hair when asked to help the line, looked right at me waiting and said no one was waiting to be helped. She couldn't be bothered. Unbelievable! The other worker pointed at me and said umm, there's someone right there. She pretty much threw a clipboard at me and told me to fill it out. I waited another ten minutes with one other person waiting. When I got in to get my shot, it was a younger girl who didn't greet me, she was working extremely fast and carelessly. She barely sanitized my arm and didn't even tell me she was about to give me the shot and forcibly jabbed me and said you're done and shoved my receipt at me. What the **** is going on at this Walgreens?! Why is everyone so incredibly and tangibly hostile here? This needs to be investigated as you are all responsible for people's health and wellbeing. This unprofessionalism and arrogance needs to be reported.
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July 2023 by Sando B.
Pharmacy is takes forever, hate it here highly not recommend I came at 10 am & they said my prescription wouldn't be done untill 11:30 if I was white it would of been filled right then and there , it's giving racism.
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February 2022 by Jenette M.
Still waiting 6 days later for a "rapid" test! I've already gone to another facility and had my results back 25 minutes later. THAT'S rapid! It's good to know that if I needed a quick answer in order to travel for work or need to be around other people for an event or there's an emergency, that we should NOT go to Walgreens for a quick test. How long would a a regular test take them if this is what they consider "rapid?" What a joke! Do not go here for a test. By the time you get results, you won't have Covid anymore anyways, so it wouldn't even matter.
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September 2021 by George K.
The store is fine. The pharmacy is completely atrocious. I had my dr call in a prescription on a Friday afternoon. Prescription didnt get filled. I figured Ill call Saturday around noon. After being constantly put on hold for over 15 minutes, I'm then told my doctor didn't call it in. Ok.. BS.. So I call my doctor and he said he called it in the day before but he'll call it in again while Im on the phone with him. So he calls it in. This is at 1:40 pm. Not a call, not a confirmation text. Long story short, pharmacy closes, now thats 2 days in a row where I haven't received my medication. That's TWO days in a row where they had tons of time to fill a prescription and did NOT. Like I said, the pharmacy is a joke. This is inexcusable. Do your jobs!!!!
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June 2021 by Gabrielle P.
There are really no negatives when it comes to Walgreens. They have everything I need, all in one place. People are really helpful when you need to find something and this particular Walgreens carries a lot of different drink options when I'm in the mood for something different. Plus, Walgreens now sells wine. Pharmacy staff is knowledgeable and eager to be of service. Other staff always ask if they can be of assistance. Store is always clean as are the restrooms. I'm glad to have such a quality Walgreens in my neighborhood!!! That is just fantastic.
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January 2021 by Tennille T.
Today I went in get pictures developed for a family member. Kathie the customer service associate was very helpful with quickly printing my pictures so I wouldn't have long wait. She was was pleasant and very friendly.
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December 2020 by J L.
Do not go here when there is a CVS 2 min down or at least go to another Walgreens. The customer service, satisfaction at this store is so ridiculous!!! They are not helpful and very arrogant. I had a $5 DC that did not come off when I bought the product that was listed and followed all their restrictions and rules. After 10 min of Mr. Kush shaw reading the coupon over and over, asking me to sign and out he says I am not sure why. He then pulls out his phone to adjust the price and reduces the 3 tooth brushes .80¢ and said ok $5 is off. What?!? I said the tooth brushes should be $1.66 @ that point. OMG you can't divide 5 into 3 on your phone?!? Wow!! Apparently he was embarrassed when the cashier said that is not correct and he then calls "mgr" Mike who flips my phone round and round like if the DC was not in my app. I said can't you just add the points, he ignores me and walks to the aisle and said I can not use a digital coupon on a sale that gives you a reward.... Are you kidding me!!! This is the worst service and waste of time EVER! 15 min of nonsense! It is not my fault the DC did not come off, your staff is incompetent and then are mad because they didn't know how to fix a simple issue. My product was the one pictured on the coupon!!! When asked for DM number they told me I will not give you that. Great job people.
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July 2019 by Barbara A.
tonight i stopped in for a couple of products and the worker Heather did not make me wait in line. she was so chill and the nicest person ever. she needs a raise
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April 2019 by Dan L.
PHARMACY REVIEW - they are great. very fast and polite. late hours and drive thru too.
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April 2019 by Kelli Van Antwerp
If I could give this zero stars I would. They perscribed me a medication that I told them did not work to begin with, then, when the other one they gave me made my chest burn they decided I need to pay AGAIN to see them. This is a scam. CVS properly decided I have acute bronchitis and promptly gave me an antibiotic, no questions asked. Go to the CVS minute clinic.
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December 2018 by Jason P.
There are 2 different Walgreens that I go to: this one and the other in Arlington Heights on Campbell. Believe it or not, this one is nicer. Both feel old and run down. The worst part about this Walgreens is the location and corner it is on. It feels hard to get in and out of the lot. The drive through pharmacy is also hard to navigate. Compared to the other Walgreens, the drive through here seems to be quicker at completing your order. Overall I pick this location, but feel they should renovate both.
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October 2018 by Hedi Bouhlel
This was my worst experience. I told the nurse about my symptoms, and she argued with me that what I have was different. She prescribed me some $80 dollars worth of useless medication. I suffered through the weekend, and he I am still coughing and having the same flu symptoms I had when I walked in. I'm very disappointed, and will never recommend them to anyone.
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October 2018 by Alexis C
This clinic is through Advocate Health and Hospital Corporation. If you have to pay for the full cost of the visit due to being on a high deductible health plan the cost is MUCH higher than other walk in clinics. The amount billed by the provider was $185 for the visit not including the lab services. I will not be returning.
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September 2018 by Nellie G.
I came to the clinic for a UTI. I was prescribed antibiotics, and was told I would receive a follow up call to see how I was feeling. As promised I received a phone call. During this phone call she asked how I was feeling. I explained due to the antibiotics I now had a yeast infection. Before I could even finish my sentence she interrupted and told me I could get medication over the counter, or call my primary care doctor. As a nurse I was taken aback by this. I needed a prescription for a yeast infection not narcotics! She was the provider I picked to see on the matter, and now I was being told to call someone else! Had I known the poor quality of care I would receive I would have never gone their in the first place. If that's the case I will from now on see my primary care provider. Once again, coming from a nurse don't waste your time being seen here.
