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May 2024 by Timothy Myers
Cody Schoen was an amazing salesmen and made the process easy. You can tell he values customer services and professionalism. David Rich was great to work with too. They really showed how professionalism sets Raymond apart from the competition
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May 2024 by Debra Walsh
Andrew Romano
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September 2023 by Boyd Smith
Great service
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August 2023 by Shannon Duckworth
I brought my son in to get a car yesterday I was clear I only wanted a 60 month loan. They push and push for extended warranty, talk really fast.Then state they will drop interest rate by one point, go ahead and add 3 months without informing us to make up the difference as they pretend they are doing you a favor. Very deceptive. I understand you can pay off loan faster, to get home and see 63 months instead of 60. I will never do business there again.
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July 2023 by Pam Kinney
Jimmy paired my phone, good job!
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June 2023 by C T.
By far the best dealership I have been too. I was greeted right away and through my whole car buying experience was shown patience, understanding, knowledge, and felt incredibly taken care of. As a first time new car buyer I was nervous about the whole process as I didn't know what to expect. Raymond Kia in Antioch exceeded all expectations. Truly amazing people work here. Thank you Chris, Tony, Frank, and David for assisting me to get my new car and for staying late! Will be recommending this dealership to everyone I know.
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April 2023 by alvie stout
Best service crew in the area.
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March 2023 by Omar P
I have Purchased two cars within the last year. Jimmy was great, I highly recommend to ask for him. He explains the process and gives you no BS. Thanks Jimmy!!!
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March 2023 by Linda Steinfath
Been a customer there for almost 30 years. Always had great service from everyone there. I highly recommend Raymond Chevrolet/Kia !
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March 2023 by Joshua R.
For any potential customers, if you care about your money and time, PLEASE read below:During my purchase of the car: On 2/21/2023, I visited Raymond Kia to check out a 2023 Kia Stinger GT2 Touring Edition. I called the shop before coming to see if there was any availability to see the vehicle (i live 1.5 hours away). I was set up with an appointment with Dogan. When I arrived, I was greeted by Dogan, but before talking about the car, he blatantly asked me if I was even "eligible" (if I got the money) to buy the car. What an extremely unprofessional comment to make when I drove a long way to see the car. Why would I waste my time? I put up with the statement from Dogan because I liked the car, but this is not how you start a conversation with a potential customer! I am a 23-year-old, and I could understand why he would say that, but I would never make that comment if I were a salesperson. You never judge a customer. Ultimately, I bought the Stinger because I loved it, and it was hard to come by with all those packages. When I saw the finance employee (Jason), Dogan kept bringing up the dealership review that I would be getting in my email to my girlfriend, and he kept pressuring her to make sure I put down that the dealership did a good job selling me the car. A week after my purchase, I did the dealership review, and I put down that I was "satisfied" but deep down, I wanted to put an "okay" rating. On 3/22/2023. I had to return to Raymond Kia to fix some paperwork (Warranty Coverage and Rider Agreement), and there were paint chips on the hood before I purchased the car. When I bought the vehicle, the finance employee (Jason) entered my name wrong for my warranty coverage and the rider agreement. I went to a different dealership before coming to Raymond Kia. When they pulled up my warranty coverage; it said I was the secondary owner of my car, which was impossible because it is a new car. So I had to drive to Raymond Kia, which is 1.5 hours away, so it was such an inconvenience going back to fix something that should've been correct the first day I bought the car!The paint chips on the hood were there because either a porter put up my wiper blades on my car, which you are not supposed to on the Kia Stinger (it says it on the owner's manual). I only had the car for a month and was trying to contact the salesperson (Dogan Gregory), but I had no communication back. So I had to come to the dealership to get this solved because nothing was being done. So when I was fixing the paperwork with Jason, my car was in the bodywork department so they could fix the paint chips. I was told the paint chips were covered, so I came out to check, and they only put paint over the paint chips when they were down to the metal. That's not going to work!I asked Jason if he could work out a deal and give me a good quote to install an exhaust that day. He did, and my car was taken to the service department. It took over 3 hours which is fine, but when I received the car back, there were more paint chips/scratches on my bumper, and there was damage inside the upper trunk (the plastic mold).As of 3/24/2023 - I am working with Jason to cancel my extended warrantyRaymond Kia doesn't care whatsoever. This is not how you are not supposed to conduct business, significantly when I invested so much money and time in doing my business with them. I was patient, but I am no longer coming back. If you are a potential customer, take your business somewhere else.
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January 2023 by Bob C.
I was referred to make my next vehicle purchase here. I took that referral from a friend and went with it My purchase experience was flawless thanks to all involved. That was two months ago. Today I went in for service and thanks to Alex another flawless experience Thanks guys I appreciate the way you've taken such good care of me Bob C Chicago,IlSupplemental Post Since this previous post I have purchased another vehicle from them and as expected everything went off without a hitch. Thanks again all , I appreciate the great service all the way around
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December 2022 by adam pietroske
Fantastic service. Non pushy sales. Very straight forward in and out. Would love to work with them again!
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November 2022 by Sal C.
The huge issue with this place is they schedule appointments for service and simply put you in the cue. When they get to you, they get to you. A typical oil change will take at least 1-1/2 hours out of your life. Appointment or not. You're waiting no matter what. Aside from that gross inconvenience, the service people are always very nice. The cashier is always very nice. The requested service is completed properly......... But........They either forget the "free carwash" or completely ignore it. That is a huge negative as far as I'm concerned.
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July 2022 by Sam K
One of the only good experiences I've ever had at a dealership, The price they advertise was the actual price!! Shocker because I went too 3 dealership prior and they all had over **** in fees not including plates. This is the only dealership I will ever go to again
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July 2022 by Sam K
One of the only good experiences I've ever had at a dealership, The price they advertise was the actual price!! Shocker because I went too 3 dealership prior and they all had over **** in fees not including plates. This is the only dealership I will ever go to again
