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“Tricia and the team at the Antioch branch were incredibly helpful. While working through a sensitive family financial matter, she provided expert consultation and service. I’m thankful I met Tricia because I was nervous to even walk into the bank and share my situation. I walked out feeling cared and confident instead of ashamed and embarrassed. What a gracious employee and bank for their help and compassion.”
“i was having a extremely bad day, im sure we have all had them! it wasn't until i received a call from ebony and and she explained everything very easily and made me feel very comfotable did my day get better. im sorry I forgot the person who signed me up but she did the same for me. It really showed how good the team in Antioch really is and how lucky i was to be part of GLCU in antioch!!!”
“Awesome BankNever a long wait or long linesThe girls are fantastic thereThere's one in particular that is so coolI can't give her five stars I can only give her five??????♂️??”
“Came in for an issue looking to get my account unfrozen and closed, 1-800 chase numbers and executive dragged their feet and refused to unlock my accounts even though I was the victim! But Sherry and all of the other staff were beyond helpful and polite, they did their best as a branch to apologize to me and make things right. Other Chase bank branches and executives should admire and look up to the Antioch location as an example of good bank customer service, especially Sherry for doing everything she could to do the right thing. Even though I was frustrated with chase I was not angered anymore after the service provided at this branch. They stayed open almost an hour just to make things right and I’ve gone to over 6 branches who were of no help. Thank you all so very much for your help, especially Sherry!”
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“Connie you are amazing! Even though this bank was bought out and changed names it is because of the employees that have not changed why I continue to use this bank.”