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July 2024 by Bobby Poe
Good service had parts in stock for the job I was doing
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July 2024 by John Doe
They let antioch PD use their property to harass customers. Bad for business!
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July 2024 by Sheeraz Mohammed
I ordered brake pads and 2 rotors online and was able to pick them up shortly after ordering them. The only problem was that the 2nd rotor I was going to install was defective, so I had to put the old one back on. The employee I talked to on the phone about it was very understanding, and I was able to exchange it at the store without any problems or extra fee. Although receiving the initial defective rotor and having to make a trip back to replace it was an inconvenience, there was no hassle for the employee to replace it.
That being said, the Duralast rotors I got were a lot dirtier than ones I'm used to, and took quite a bit more elbow grease than normal to clean off. I'll probably use a different brand next time
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June 2024 by Ioana Mihulet
Very patient and helpful with my questions.
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April 2024 by David Bart Sr
Always have the part i need , reasonable prices
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April 2024 by Pearl Laser Design
Came in towards the end of the evening and asked an associate if he had time to check our battery. He sighed and made it feel like he was really going out of his way to help. He offered no suggestions and didn't even know where our battery was located. I had to get on Google to let him know it was behind our passenger seat. At that point he said that he couldn't test it. No additional effort was made. ??. We went down the street to Advanced Auto and were helped out.
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February 2024 by ryan baker
After buying some headlights for my wife's car, and having issues getting the light in, to the point of thinking we got the wrong lights, one of the managers (forgive me for forgetting his name), was able to come and help put the light in. Not an easy task as the light was pretty stubborn, and not the most accessible either.Definitely did not have to help installing, could've just shared the issue with me, and allowed me to struggle on my own. Great customer service and going above and beyond.Greatly appreciate the help. Car dealership wanted $95 for labor, then around $60 for a light ($43 for both retail).
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January 2024 by James Austin
Just left and had an amazing experience with the manage Sean. he changed my tail light and reverse light without me even asking for the help. its a simple fix that I normally do myself but he went above and beyond with his customer service which I greatly appreciated it. BUY FROM THESE GUYS!!!!!!!
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January 2024 by sam klapperich
Soo happy with the service, and Sean installed the headlight I bought there.Took 20 minutes!!!!!Super great shop!!!!Very professional, and great customer service. !
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December 2023 by cynthia semrad - wagner
This was my first time here and it was great!!!They replaced a tail light and put on a windshield wiper. No extra cost. Will definitely go there again!!!!
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December 2023 by robert leiser
I know they're here to make money. But my car battery died on me literally in their parking lot and I just needed a jump so I can go back and recharge it to see if the battery was dead and they didn't have jumper cables for me so I had to walk 6 miles to my car to jump it I will never ever in my life by another thing from this company just because of this store lackadaisical service it sucks
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December 2023 by Julia Pfetzer
Bob was great! Efficient, nice, and very helpful
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November 2023 by Christopher Marshall
Mean to post this earlier, we were coming back from the adventure farm on 10/21 later in the evening and it started raining. That just happened to be the time my windshield wipers decided to no longer do a safe job.Pulled into AutoZone which was conveniently located on our way back and went inside. Sean immediately came to my help and looked up the proper wipers for my car and gave me low, high-end and personal recommendations.After I bought them he even went out and installed them for me (I couldn't find the latch to unclip). Such a nice guy and a great help on a dark rainy night.Thanks Shaun! We made it home safe and sound thanks to your help!
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August 2023 by Bradley Allen Bonato
The Gurnee, IL Store did NOT have the Radiator Cap In-Stock, But the Hispanic Associate located the part at your Antioch, IL location-- I purchased it Today and it FITS!!! ???%✔️?
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August 2023 by Bradley A Bonato
The Gurnee, IL Store did NOT have the Radiator Cap In-Stock, But the Hispanic Associate located the part at your Antioch, IL location-- I purchased it Today and it FITS!!! ???%✔️?
