Walgreens on Washington Ave. receives mixed reviews. Customers appreciate the clean store, friendly staff, and prompt help at checkout. Employees are knowledgeable and provide good customer service, with some customers noting they are recognized by name. However, there are significant issues with pharmacy services. One customer experienced inconvenience when the pharmacy was closed unexpectedly despite receiving a notification that their prescription was ready. Another customer attempted to pick up a prescription through the drive-thru late at night but left empty-handed after waiting and seeing no staff or customers inside. Overall, while the store offers helpful service in general, pharmacy availability and hours have caused frustration for some customers.
I am surprised this place is still open with all the bad reviews. Maybe we need to get it shut down people Go to the BBB web site and file a bad review. I will work on a class action lawsuit lawyer. There is a ton of things we can sue them for. Walgreens is going down
March 2024
I placed an order for a prescription refill, received voice mail and text that is was ready for pickup. Upon arriving at the Washington Ave. store to be met with a closed pharmacy. There was no pharmacist so the sign said no prescriptions could be picked up. Very inconvenient!
March 2024
Went through the drive through to pick up a prescription around 11:30pm, which is open at that time, after ringing the buzzer a couple of different times and ten minute wait. We left without our prescription. We could also see the inside counter and there were no customers or employees there either. Not good business in... read full comment
