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June 2024 by Sammit06
Edited 2024 Visited as a bride and had a good time trying on dresses. I didn't know that the dresses are all off of the rack (they cannot be ordered in your size). This is a great option for some but wasn't what I was looking for. I was happy with the service and the selection is large, but because it's off the rack that creates limitations.
2016: For My Best Friend's Wedding we all got our dresses here. After shopping around, we realized Frews could get us what we wanted, in the sizes and styles we wanted, and the timeframe we needed. I would say they are priced slightly lower than the average bridal shop. They had a huge selection and my friend loved trying on dresses there. They were upfront about turn around time and fittings. Customer service ranged from polite to very sweet. One day I'll come back to try on wedding dresses.
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May 2024 by Steve Klaas
Great job on our wedding, would recommend. Everything went smoothly, on time and as promised.
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April 2024 by Candic Bligh
My friends kid went there purchased a dress the sales lady was super pushy with trying to get her to buy on/try on one she did not want. Then when she went to see about alterations the lady doing them was super rude to her! They wanted to charge her just a few dollars shy of what the dress cost to take it in a 1/2 inch on the top and bottom. I want to also add that there wasn’t beading or anything on the dress that would have made it extra work to take in the top was a lace with a corset back and the bottom was plain. When she explained she could not afford the price the lady doing the alterations practically ripped the dress off of her and was complaining about how her time was wasted. When the dress was purchased she was told that if she chose to not use them for alterations it would not be a issue and that it shouldn’t cost more then $100 tops to do them but yet during alterations she was quoted atleast $220! She was so upset she was almost in tears that is not okay to talk to a young girl that is just excited to go to prom smh
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February 2024 by hogan haake
Staff was great along with the selection. What I didn't like was the surprise at the register. 3% surcharge for credit cards on an expensive purchase. If I was shopping for something I wanted (instead of wife and daughter), I would have walked out.
Offer a discount for cash instead of a surprise punishment.
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February 2024 by Carina Orsborn
They have really nice prom,homecoming, bridesmaids dresses and wedding dresses and they have some of the lowest prices around,I was really impressed with what I seen in here
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November 2023 by Kathy Nance
Picked a dress for my daughter prices are too bad
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November 2023 by Alexis Milford
Where to begin…
2017 I got married and hired them to get my dress altered. When I picked it up it was a nightmare. My mother had to re-alter it the night before.
Fast Forward to now
I was in my cousins wedding. I don’t live in the area anymore. When I ordered the dress I told the lady IT HAS TO BE SENT TO MY HOUSE. 2 weeks before the wedding none of us got a call saying the dress is in. When one bridesmaid called, she said hers was in but no others. Next day another called and they had been in for 4 weeks. So I called, and sure enough it was there and not at my house. So they made me pay to ship it to me after they had my address and me telling them I needed it shipped to me. Luckily I got this dress altered somewhere else so mine turned out great. The other girls…. They refused to alter one, because they had a brides dress in they had to work on…. And two other girls they didn’t cut their dress correctly.
Now our bride, her dress was cut too short so she had to get new shoes and was very upset. They sewed her buttons and zipper backwards on the back. The sleeves they half a$$ did and so we had to safety on them to her 2k dress.
I don’t recommend going here. They only care about getting the money and not actually about the customers. They mess up but don’t expect to fix their mess ups.
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October 2023 by Jo Lena Johnson
They have a great selection and excellent customer service. Give yourself time to browse...
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October 2023 by Amanda McDonald
Very friendly staff. Helpful. Answered all my questions and them some I hadn't even thought of yet. Offered suggestions and times. Went in to buy one product and am going back to purchase for two more for upcoming events.
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October 2023 by J Lile
The Frew's Team was awesome - the staff is top-notch and their customer service is second to none. I will never get formal wear from any other place. Yes, they are that good!
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September 2023 by Karen Smith
All good
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July 2023 by Shelly M
This place is amazing! The staff is so helpful and they made my shopping for wedding dress experience very fun and easy. I found my dress and was very pleased! They have some very lovely dresses.
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June 2023 by Anita Citchen
Fantastic service, she put me in a dress I NEVER would have tried and I love it..
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June 2023 by Carlotta Sargent
Pleasant and welcoming
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June 2023 by Z S-B
Had lots of dresses in a variety of colors. Clean environment.
