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March 2024 by Danelle Bass
Patsy is not someone that should be in management at all! When I arrived in the store with my granddaughter and children she was pulling items towards the front of shelves and/or restocking. She was in the party aisle when we came down the toy aisle, while I was in the aisle waiting for my granddaughter to choose a toy/puzzle Patsy comes behind me and says, “I need to get right there!” I asked if she could wait until I moved. She immediately got an attitude towards me and was mumbling that she asked nicely. She then made sure she continued to express how she felt to a coworker loud enough for us to hear in the next aisle. Really? Who does that? You’re an assistant manager. Since when in any store do approach a customer this way. As I walked away she again mumbled about being rude. I wasn’t rude I want to shop just like anyone else. You shouldn’t rush someone if you really want them to patronize your store. I do not come to this location because of this very reason. I called East Alton because I wasn’t going to go back and forth about this situation if she’s going to be the person that I have to talk to. I’m not sure how many people have had this same issue with her, but my experience was not the best at all and I will not recommend this location unless you want bad customer service and a frown. Patsy had no badge on to identify who she was. I’m done.
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January 2024 by Liz “Brizzle”
It would be better if the shelves weren't so bare
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September 2023 by terry camp
I sat at the register for a good minute before shaking the bucket thing, no-one said anything i shout is anyone here, no word again shook the bucket real hard and one finally showed up to argue with me that i wasn't waiting long idc how long i had to wait and call you 3 times and don't argue with me
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August 2023 by Alejandro Klein
One person working while lady in back makes announcements. Tried buying a lighter at self checkout and waited 5 minutes for assistance than walked out. Probably would've taken the cashier 2 minutes
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August 2023 by Jaimie H.
1. Out of stock on 4 of 6 items on my list. 2. Cashier was too distracted to ring my order, took three tries. I think she was very polite otherwise. 3. Two men in black pants, white shirts, and black ties with some kind of badge, Junior Jesus Cadet Saints or something, kept following me around while I was trying to shop. I'm sorry, but it's just super creepy, and the manager said there was nothing she could do about it. Now, I'm a good capitalist, so I appreciate these guys, I know they probably work hard, getting paid on commission for every soul they solicit, more if they bag 'em, but do they have to follow me around EVERY damned aisle sniffing at my shoes like the priests when I was nine, when I'm just minding my own business trying to buy cheap junk I don't need?!? Hopefully my next shopping excursion at Dollar Tree Alton will be less eventful!
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July 2023 by Terri Williams
Yep, no longer a dollar store
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July 2023 by Erica McCane
Store was extremely busy today, but staff was amazingly friendly and store was clean. LOTS of Fall and Halloween decorations and crafting items out!!!
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July 2023 by Deborah Hoehn (Debby)
My favorite store
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July 2023 by Denise Floyd
Lots of good deals
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July 2023 by Cinthia Williams
I love this place!
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July 2023 by Cyndy Roper
Had everything I needed. Very nice cashier. Love this store.
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July 2023 by Nicholas Busken
Good selection. Easy check out.
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July 2023 by Judy Masinelli
Always find most of the items needed, in addition extra items.
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April 2023 by Gracelee Moore
Very clean store and extremely friendly staff.Parking lot was easy to use a wheelchair on.
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February 2023 by Kshe Jones
This store is well put together. Everything that has a place is there in it's place. My cashier was very friendly and respectful. I will go back there again. First time there.
